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J.T., Technician
Category: Exercise Equipment
Satisfied Customers: 1115
Experience:  I have over 10 years experience in all fields of fitness equipment repair and service.
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My problem is the belt speed will not adjust to my request?

Customer Question

my problem is the belt speed will not adjust to my request?
JA: What's the make/model of your device? How old is it?
Customer: tx 4.9 15 yrs old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: well i couldn't find the manual so i was looking for a way to tighten the belt
JA: Anything else you want the equipment expert to know before I connect you?
Customer: when i turn it on no matter what speed i set it on it runs slow, but if i step off the belt on to the side rails the belt will speed up till i step on it again
Submitted: 9 months ago.
Category: Exercise Equipment
Expert:  J.T. replied 9 months ago.
Being that old your belt, Motor, and circuit board have worn out. It doesn't have the power to keep up to speed with a person on it. Most treadmills only last 8-10 years
Expert:  J.T. replied 9 months ago.
If they even make Parts anymore it's more cost effective to look for a new machine