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Ask Michael Hannigan Your Own Question
Michael Hannigan
Michael Hannigan, Engineer
Category: Exercise Equipment
Satisfied Customers: 11748
Experience:  25+ Years Experience in Field. Master Certified Electronics Tech and Technical Consultant
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I have just set up a freestrider. Resistance seems to be an

Customer Question

I have just set up a freestrider. Resistance seems to be an issue. nothing changes until I get to higher resistances and the base resistance seems a bit high.
JA: What's the make/model of your device? How old is it?
Customer: Freestride Trainer FS7i - just purchsed and delivered within the week.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just started using it today. I am not aware of any troubleshooting measures.
JA: Anything else you want the equipment expert to know before I connect you?
Customer: No
Submitted: 7 months ago.
Category: Exercise Equipment
Expert:  Michael Hannigan replied 7 months ago.

Hello. My name is Michael. I can help you with your question.

Customer: replied 7 months ago.
ok - what is the solution?
Customer: replied 7 months ago.
No live phone call. What is the solution?
Expert:  Michael Hannigan replied 7 months ago.

Are you comfortable opening it up to check the resistance motor? That's likely the part causing the problem.

Customer: replied 7 months ago.
I am. What is the process to do that and how do I adjust the resistance motor?