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John, Engineer and electronic enthusiast for more than 12 years.
Category: Exercise Equipment
Satisfied Customers: 14602
Experience:  I am here to help you!
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My GX2.5 Bike will not release the tension back to 1

Customer Question

My GX2.5 Bike will not release the tension back to 1 setting.
JA: What's the make/model of your device? How old is it?
Customer: Nordic Trac GX2.5 Exercise Bike about 6 or 7 years old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It has set in the exercise room that whole time and has only been used maybe 3 times since it was purchased. I looked at a PDF but there was no troubleshooting for this particular problem
JA: Anything else you want the equipment expert to know before I connect you?
Customer: what few times that it was used, everything worked.
Submitted: 9 months ago.
Category: Exercise Equipment
Expert:  John replied 9 months ago.

Hello. Welcome to Just Answer. Please allow me to assist you with your question today. I am John, I will do my very best to help you solve this problem.

This will need to be checked in person. I recommend Sears Home Repair Services even if you have not bought it from them. You can call Sears Home Repair Services at 1-***-***-****

Thank you,

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