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Pete, Electronic Engineer
Category: Exercise Equipment
Satisfied Customers: 17908
Experience:  Over 16 years of experience installing and repairing electronics.
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I have an elliptical that is about 5 years old. I lost the

Customer Question

I have an elliptical that is about 5 years old. I lost the AC adaptor and I plugged I one I thought went to it and it made a loud pop and I saw smoke coming out of the panel that you change your settings on and I guess it burned it up. I don't see a model number on it to get an idea of how to order the parts. Can you tell me where to look
JA: What's the make/model of your device? How old is it?
Customer: There is a barcode on the side with these numbers on it top of barcode is 250e, bottom is 000439. It is around 5 or 6 years old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just was trying to find an AC adapter to try to get the panel to come on and smoke started coming from the back
JA: Anything else you want the equipment expert to know before I connect you?
Customer: Can I send a picture to help you figure out a model?
Submitted: 10 months ago.
Category: Exercise Equipment
Expert:  Pete replied 10 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 10 months ago.

Brenda, if the incorrect AC adaptor has been used then the console has likely been damaged beyond repair.

The console will need to be replaced.

Is it an Ironman 250E?

You can get a replacement console and AC adaptor from: