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treadmilltech, Technician
Category: Exercise Equipment
Satisfied Customers: 4753
Experience:  20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon
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I have a Nordic track treadmill that isn't working properly.

Customer Question

I have a Nordic track treadmill that isn't working properly.
JA: What's the exact make and model of the treadmill?
Customer: I need someone to take a look at it
JA: How long has this been going on? What troubleshooting have you tried?
Customer: it is a Nordic Track commercial 1500 it just happened today
JA: Anything else you want the equipment expert to know before I connect you?
Customer: i noticed the lights fade in the basement. Then the belt stopped. Then the sped / incline wasn't corresponding with the display.
Submitted: 9 months ago.
Category: Exercise Equipment
Expert:  Russell H. replied 9 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

First, unplug it from the power.

Second, please tell me where you are located, by postal code or by town/city and province.

(Your Nordic Track model # might also be helpful information.)