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Pete, Electronic Engineer
Category: Exercise Equipment
Satisfied Customers: 17701
Experience:  Over 16 years of experience installing and repairing electronics.
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I have a micro touch massage chair that I need repaired.

Customer Question

I have a micro touch massage chair that I need repaired.
JA: What's the make/model of your device? How old is it?
Customer: Deluxe Massage Chair Model HY-9681S bought in 2002
JA: How long has this been going on? What troubleshooting have you tried?
Customer: It has not worked in 2 years, my husband passed away 3 weeks ago and I want to get the chair fixed or it is going to the junk pile. It was left partially reclined so it is very uncomfortable to try to sit in it.
JA: Anything else you want the equipment expert to know before I connect you?
Customer: It was emitting a smell like hot wires just before it quit working.
Submitted: 10 months ago.
Category: Exercise Equipment
Expert:  Pete replied 10 months ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Pete replied 10 months ago.

There may be a short or one of the motors may have burned out.

What is your zip code, and I can recommend a repairer in your area?

Customer: replied 10 months ago.
Zip is 35744
Expert:  Pete replied 10 months ago.

In the Dutton area, you can contact:

Brown's Electric

Tel:(###) ###-####


Customer: replied 10 months ago.
The person you gave me only does house electrical work.
This was a total waste of money.
Expert:  Pete replied 10 months ago.

Brown's Electric specializes in small jobs - did they decline to look at your chair?

If so I can advise on another.

Customer: replied 10 months ago.
They don't do appliances. Only houses.
Expert:  Pete replied 10 months ago.

Ok, so please try:

Huntsville Fitness Equipment,

Rosies Shopping Plaza, 7540 Memorial Pkwy SW, Huntsville, AL 35802

Tel:(###) ###-####/p>

Customer: replied 10 months ago.
I am at least 55miles from there. I need someone close that is not going to charge me an arm and both legs just to come look at the chair. I am just going to get rid of it.
Expert:  Pete replied 10 months ago.

Ok, unfortunately there is no-one closer to you.

Let me know if you need anything else.