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Michael
Michael, Technician
Category: Exercise Equipment
Satisfied Customers: 9568
Experience:  Over 25 years experience in the field of electronics repair, TV, VCR and computer repair.
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I seem to have the same problem and I've attempted these

Customer Question

I seem to have the same problem and I've attempted these steps but it is still not working. The LED on the logic board is illuminated. Any further troubleshooting tips?
JA: What's the make/model of your device? How old is it?
Customer: Nordic track Viewpoint 3000, about 8-9 yrs old
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I've disconnected the ribbon cable that connects the console, reconnected and then pressed and held Stop and Speed + then attached the key, released and pressed Stop once.
JA: Anything else you want the equipment expert to know before I connect you?
Customer: No
Submitted: 11 months ago.
Category: Exercise Equipment
Expert:  Michael replied 11 months ago.

Hi , I am Tech Michael an expert in this field and I will be assisting you today. I am a Master Technician that's dedicated to giving you the best Answer possible.

If you are new to the site, this is briefly how it works:

1. We may need some back and forth to exchange information (if needed) and there is no extra cost for replying.

2. I will give you the best possible Answer for your problem without the ability of actually being present with you.

The better you describe the problem, the quicker I can help ;-)

3. Remember to leave a Positive Rating ,it doesn't cost anything additional to rate kindly;-)

I am only credited for my time and expertise if you rate kindly.

Please explain exactly what your Nordic track is doing so I can assist you properly.

Thank you

Tech Michael

Customer: replied 11 months ago.
When I turn it on, the display comes on but nothing works. I press any button and it beeps twice quickly.
Expert:  Michael replied 11 months ago.

Thank you for that information.

Just to be sure Nothing works?

I need to be sure so I can tell you what part you need.

Thanks for your patience.

Tech Michael

Customer: replied 11 months ago.
Everything comes on and has a few fully furnished functional appearance, but every button pressed results in nothing other than the two fast beeps.
Expert:  Michael replied 11 months ago.

Thank you for that information,

This is going to be a bad console( Main board.)

Its easy to replace with just a few basic hand tools and I will assist you all the way.

The best place to get a new main console is: Treadmill Doctor:

TOLL FREE 8am - 5pm Mon - Fri CST

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Once you have the part please let me know.

In any case, I will stick with you until this is complete.

Please rate my service kindly.

Also it is the only way I am credited for my time and expertise with you.

Once you rate, I will be notified and will add your question to my priority list so you can reach me anytime until this problem is solved.

Then you can reach me by simply replying to this message anytime.

Thank you and have a great day!

Sincerely

Tech Michael

Customer: replied 11 months ago.
How can you be so certain that the main console board needs replaced? Are there any other diagnostic steps available?
Expert:  Michael replied 11 months ago.

Hi well, I have been a hands on technician for these for about 30 years and I have been here well respected for 10 years, so I am pretty certain. As for further tests, not really, you could check every wire for continuity, but they are almost always Not the problem;-)

Thanks

Tech Mike

Expert:  Michael replied 11 months ago.

Its going to be the main console

Please rate kindly so I can remain with you for further tips on this, no cost to rate and no cast for the additional help;-)

Thanks

Tech Mike