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Related Exercise Equipment Questions
We just purchased the Nordic Track Grand Tour Pro and it
We just purchased the Nordic Track Grand Tour Pro and it says its Bluetooth capable, but our phone cannot find the bike in the list of devices available. … read more
treadmilltech
treadmilltech
Technician
High School or GED
8,905 satisfied customers
My true CS 6.0 simply says “True HRC” and won't function.
My true CS 6.0 simply says “True HRC” and won't function … read more
treadmilltech
treadmilltech
Technician
High School or GED
8,905 satisfied customers
The error code is key stuck grad + It is a True Z5 Classic
the error code is key stuck grad + It is a True Z5 Classic treadmill … read more
Pete
Pete
Electronic Engineer
Bachelor's Degree
27,989 satisfied customers
I have a true ps300 treadmill and i was running on it
i have a true ps300 treadmill and i was running on it yesterday after 45 mins of run i went to press the speed down button and it would not slow down. none of the other control buttons would work eith… read more
treadmilltech
treadmilltech
Technician
High School or GED
8,905 satisfied customers
We have an older NordicTrack treadmill C2200 Model #
We have an older NordicTrack treadmill C2200 Model # NTL10905.2 and we recently moved it to our cellar and it initially worked but then the controls on the console started acting funny. Wondering if i… read more
treadmilltech
treadmilltech
Technician
High School or GED
8,905 satisfied customers
My True Z5 has key stuck number 4 code error. True. 2 days.
My True Z5 has key stuck number 4 code error JA: What's the brand/model of your equipment? Customer: True JA: How long has this been going on with your equipment? What have you tried so far? Customer:… read more
J.T.
J.T.
Technician
2,179 satisfied customers
I have a True Treadmill CS 6.0 that is showing an E4 error
I have a True Treadmill CS 6.0 that is showing an E4 error code and I'm trying to pin point the problem. I called the True company and they won't help me bc I'm not a technician. … read more
Rusty
Rusty
Business
4,498 satisfied customers
I have a HS 3.1 EL elipitical. It beeps when I am using it
I have a HS 3.1 EL elipitical. It beeps when I am using it -- I cannot finding any mention of what this means in the manual. Please help!… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
i have a TRUE CS 6.0 treadmill. The Control panel says "key
i have a TRUE CS 6.0 treadmill. The Control panel says "key stuck start" is there anything i should try… read more
Carl L
Carl L
Master Technician
Vocational, Technical or Trade Scho
88 satisfied customers
I have a true treadmill ps300 that we bought in December 2008.
I have a true treadmill ps300 that we bought in December 2008. We got an error message today saying stuck key and after turning it on and off, it powers back on with the "weight 225" screen but will n… read more
J.T.
J.T.
Technician
2,179 satisfied customers
I have a True Z5.4 HRC. My controls have been locking up off
I have a True Z5.4 HRC. My controls have been locking up off an on after a contractor sanded drywall not too far from the treadmill. Maybe a coincidence but maybe not. The error code changes and somet… read more
treadmilltech
treadmilltech
Technician
High School or GED
8,905 satisfied customers
I was walking this morning and started smelling something and
I was walking this morning and started smelling something and then the power went off. No lights, no motor. All dead. Any ideas as to what fried? I have the true 500 hrc.… read more
J.T.
J.T.
Technician
2,179 satisfied customers
I have a two Z9 series True Treadmills. One treadmill is giving
I have a two Z9 series True Treadmills. One treadmill is giving me a multikey stuck message and the other is giving me just "True Fitness" across the message screen. When I disconnect the key pad (str… read more
treadmilltech
treadmilltech
Technician
High School or GED
8,905 satisfied customers
We have a True Treadmill 500 HRC that has stopped working (its
We have a True Treadmill 500 HRC that has stopped working (it's about 9 yrs. old). We press all buttons and nothing happens. We've tried on/off, different outlets, etc. Band keeps running that says "T… read more
J.T.
J.T.
Technician
2,179 satisfied customers
I have a true Z5 series treadmill that elevated during workout
I have a true Z5 series treadmill that elevated during workout and got stuck there. I had to pull the safety cord and now it will not work and the console is saying that grade key stuck. Can this be r… read more
treadmilltech
treadmilltech
Technician
High School or GED
8,905 satisfied customers
I have a True treadmill at home and the grade key is stuck ...or
I have a True treadmill at home and the "grade key is stuck"...or so it says. I do NOT use an incline and w/i 3 mins. it's climbed on its own as high as it can go. It's killing my back. Any advice???… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
749 satisfied customers
Is a ten year old True 450 HRC treadmill with minimal use worth
Is a ten year old True 450 HRC treadmill with minimal use worth it for $300-$400, especially given the reported 10 year battery life concern on the control board (read more
treadmilltech
treadmilltech
Technician
High School or GED
8,905 satisfied customers
and our fitness center has a TRUE hotel fitness xpress treadmill,
and our fitness center has a TRUE hotel fitness xpress treadmill, model number is XXXXX the screen says "KEY STUCK SPEED" and none of the buttons work, when u remove the key it says "HRC something or … read more
treadmilltech
treadmilltech
Technician
High School or GED
8,905 satisfied customers
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Meet the Experts:

treadmilltech

treadmilltech

Technician

8,905 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

2,179 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

213 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

147 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Dan

Dan

Master Tech and Repair Facility Trainer

115 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

Carl L

Carl L

Master Technician

88 satisfied customers

20+ Years of Professional Computer / Electronic Repair Experience.

Louie

Louie

Technician

58 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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