Exercise Equipment Repair Questions? Ask a Technician
Hi and welcome to JustAnswer,Thank you for the question and your patience. Should you still need assistance for information purposes only...Initially, it would appear to be an internal hardware issue. The only easy doable try (if have not been done) would be to open it up and manually work the incline motor back even if just a few turns.
Please click HERE for the exploded parts diagram. The incline motor would be # *****