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Louie, Technician
Category: Exercise Equipment
Satisfied Customers: 12305
Experience:  25+ yrs. experience in the field and 5+ yrs. online, down to component level.
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Display goes off when stop using, replaced batt still

Customer Question

Display goes off when stop using, replaced batt still problem

Submitted: 1 year ago.
Category: Exercise Equipment
Expert:  Louie replied 1 year ago.

Hi Vince and welcome to JustAnswer,

Thank you for the question and your patience. Should you still need assistance for information purposes only...

Initially, bear with us; re-confirm and post back with the complete model number Star Trac.

Still, proposed preliminary tries (if have not been done) as these are the only easy user doable attempts:

  • • scrape clean the battery contacts;
  • • check and ensure battery lead wires are soldered/connected good at end points.

All others would be internal and would require access to and familiarity with a multi-meter and even a soldering iron.

Customer: replied 1 year ago.

New battery, clean term, machine will work with either batt just display turns off soon as flywheel stops

What you think

Expert:  Louie replied 1 year ago.

Appreciate the post back Vince.

Possibly a connection/component issue; internal hardware which would require that the unit be opened up for visual inspection, voltage/continuity/resistance checks, confirm faults and effect repairs.

Are you then considering a DIY (do-it-yourself) repair approach? If yes, do you have access to and familiar with a multi-meter and even a soldering iron?

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