How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Electronic Engineer
Category: Exercise Equipment
Satisfied Customers: 17273
Experience:  Over 16 years of experience installing and repairing electronics.
Type Your Exercise Equipment Question Here...
Pete is online now
A new question is answered every 9 seconds

My Nordictrack X9i is stuck at an incline. The moment I turn

Customer Question

My Nordictrack X9i is stuck at an incline. The moment I turn on the main switch, the incline motor will run and keep on running while the incline stops at the highest level. Any suggestions? I have tried the calibration but the motor keeps on running.
Submitted: 1 year ago.
Category: Exercise Equipment
Expert:  Pete replied 1 year ago.

Hello Armando,

The incline motor sensor is suspect if the motor keeps running.

Check that it has not fallen out of place or been moved somehow.

If it is in the correct position then it may have failed and will need to be replaced.