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Pete, Electronic Engineer
Category: Exercise Equipment
Satisfied Customers: 18127
Experience:  Over 16 years of experience installing and repairing electronics.
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I have a M400 that was purchased at X-Sport Fitness,

Customer Question

I have a M400 that was purchased at X-Sport Fitness, Merrifield, (Strawberry Lane, Merrifield, VA 22042 on 7/10/2015).
I can not get my M400 will not take a electric charge. The plug is put into the watch and the wall plug is attached to a wall electricity outlet. No charge is registering on the watch ( battery icon) to indicate a charge is being accepted by watch. What can I do????
Harold corley(###) ###-#### ***@******.***
Submitted: 1 year ago.
Category: Exercise Equipment
Expert:  Pete replied 1 year ago.

Hi Harold,

First, the cable may be faulty. Try using a replacement charging cable.

If the M400's battery still won't store a charge then the battery may have failed.

It will need to be replaced.

Let me know how it works out.