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Michael Hannigan
Michael Hannigan, Engineer
Category: Exercise Equipment
Satisfied Customers: 11697
Experience:  25+ Years Experience in Field. Master Certified Electronics Tech and Technical Consultant
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I have a NordicTrack EXP1000 mod. #NTTL09993 serial

Customer Question

Hello! I have a NordicTrack EXP1000 mod. #NTTL09993 serial #M74118788. Sometimes when press stop and remove the safety key the console still has lights on, in other words, the unit does not shut off.
Can you tell me what part I probably need and if you carry the replacement part?
Very best regards
Submitted: 1 year ago.
Category: Exercise Equipment
Expert:  Michael Hannigan replied 1 year ago.

Hello. My name is Michael. I can help you with your question.

Removal of the key should definitely stop it -that's a safety issue. There are only really two parts involved in this circuit, however - they key itself and the console. The console is an expensive replacement, but the key is not. You can see the parts diagram, along with links to purchase the parts on the following page:

Please let me know if you have additional questions.


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