Exercise Equipment Repair Questions? Ask a Technician
The motor will need to be realigned and recalibrated.
To calibrate the treadmill, hold the speed up and stop keys in as you insert the key then let the keys go. The console should start lighting the different LED's. Press the stop key twice and you will be in the speed and incline calibration.
You can exit calibration mode by removing the safety key.
First, you will need to investigate why the gears are not meeting each other. The motor may need to be realigned.
Please attach some photos so I can see more clearly.Thanks!