Exercise Equipment Repair Questions? Ask a Technician
Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem. I want to warn you that it is possible you will need to replace a part in order to fix this. There are a few different things that can cause this and a couple different parts so we would need to troubleshoot to find out for sure. Does it show any sign of power at all?
Is it plugged into a surge protector? Regardless if this works with other devices can you try a different outlet? You may need to use an extension cord.
That is why I mentioned regardless of whether or not the outlet works with other devices you still need to try that please.
Darn, that is not a good sign. Can you tell if it is getting power but the console itself is not displaying? One way to check would be to see if you can get the motor to start.
The same way you would normally to start the treadmill in order to start walking. Though you will not be able to see the control panel digits etc. If the motor starts the control panel display board has failed and needs to be replaced. If it does not start it would be a very bad sign.
Ok unfortunately that most likely means your power supply has failed and needs to be replaced. Since the start button will not work this is the most likely cause but I would not be able to be 100% sure without seeing it. To find the board for you I would need the model number of your treadmill. For example is it a freespirit 815?