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We purchased a vision fitness elliptical from a neighbor
we purchased a vision fitness elliptical from a neighbor that was moving, when we received it everything was working but a year in the display doesn't seen to be working. all that come up on the displ… read more
Dan
Dan
Calibration and Repair Center Supervisor
Associate Degree
7,431 satisfied customers
We have a Smooth 7.4 elliptical. When you start a workout
We have a Smooth 7.4 elliptical. When you start a workout program that computer and unit shut off after about 30 seconds. We aren't sure if it's the computer unit or something else. … read more
Josh
Josh
It Support Specialist
Associate Degree
752 satisfied customers
I have a Nordictrack e5vi and the display works but won't
Hello! I have a Nordictrack e5vi and the display works but won't track how far I run, time, calories...but it is lighted up and and I can make changes. All buttons work including the fan. Any suggesti… read more
Michael
Michael
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Bachelor's Degree
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I have a new proform 710E elliptical. Its been working now
I have a new proform 710E elliptical. It's been working now won't turn on, no power. Electric outlet works. What do I do.… read more
Matthew
Matthew
Technician
University, Vocational, Technical School,
135 satisfied customers
I have a Nordic Track Commercial 1300 elliptical trainer.
I have a Nordic Track Commercial 1300 elliptical trainer. Recently it has developed a clicking sound which appears to be coming from the front. I believe that it is the small bearings on the front of … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
I have a NordicTrack E5vi elliptical. I cant change the stride
I have a NordicTrack E5vi elliptical. I can't change the stride on either side. I am able to pull the adjustment knob and see the pin move back, but then I can't budge the control arm to move to anoth… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
2,674 satisfied customers
Im trying to tighten the drive belt on a Nordictrack E5vi
I'm trying to tighten the drive belt on a Nordictrack E5vi elliptical. Is there a diagram available to show the path of the belt over the wheels? I think the belt has slipped off of a small wheel, mak… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
My elliptical machine will not read out properly, I think it
my elliptical machine will not read out properly, I think it might have got something spilled on it by the grandchildren. It does work some with batteries but not with the plug. Linda xxxxx***@******.… read more
Stevebuckley2
Stevebuckley2
Associate Degree
461 satisfied customers
I have a Pro Form SpaceSaver Dx Elliptical trainer that the
I have a Pro Form SpaceSaver Dx Elliptical trainer that the console comes on, but it doesnt count anything. is there a way to reset the console? any ideas what would cause this? Also in the manual, it… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
My NordicTrack Elliptical (E5vi) seems to be squeaking quite
My NordicTrack Elliptical (E5vi) seems to be squeaking quite a bit somewhere in the handles. Can I lubricate the handle hinges with WD-40? I'm speaking of the hinge that attaches the handle to the foo… read more
J.T.
J.T.
Technician
1,231 satisfied customers
X202 Elliptical Trainer 1 (model serial number: 52010-G03010370)
X202 Elliptical Trainer 1 (model serial number: 52010-G03010370) however it has been in the garage over the summer. We have just brought it back into the house to use over the winter and I managed to … read more
J.T.
J.T.
Technician
1,231 satisfied customers
I have a spirit EX300 elliptical. I was out looking at other
I have a spirit EX300 elliptical. I was out looking at other equipment recently and checked out some new ellipticals. I realized that the XE300 that I have takes a lot more effort (on level 1) then th… read more
J.T.
J.T.
Technician
1,231 satisfied customers
I have a 3654 BladeZ elliptical. It has no external power
I have a 3654 BladeZ elliptical. It has no external power source so I assume it is powered by a generator/alternator? Will the display only be powered when the machine is operating (I can find no batt… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
I have a star trac natural runner elliptical. Mechanically
I have a star trac natural runner elliptical. Mechanically it seems fine but it now has a problem with the display.... it is stuck on "service needed!". How can I find out what needs to be serviced an… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
Ive had an Nordicktrack e5Vi elliptical since August of last
I've had an Nordicktrack e5Vi elliptical since August of last year but have not been able to exercise very long in a session because the resistance (indicated as 0 on the digital readout) seems more l… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
On my Norditrack E5vi, the hand grips are sliding out to the
On my Norditrack E5vi, the hand grips are sliding out to the sides. I can not see what should be holding them close to the center. Why is this?… read more
Matthew
Matthew
Technician
University, Vocational, Technical School,
135 satisfied customers
I just bought NordicTrack E5Vi Elliptical Ive used it twice
I just bought NordicTrack E5Vi Elliptical I've used it twice and it worked fine but now suddenly the console display just flashes bits of characters. any thoughts why this would happen?… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
I have a 740CS proform treadmill about seven years old. The
I have a 740CS proform treadmill about seven years old. The rubber tread has been loose for some time and now needs to be replaced. Is this something I can do myself, and is it worth it? My wife wants… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
749 satisfied customers
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Meet the Experts:

treadmilltech

treadmilltech

Technician

4,955 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

1,231 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

212 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

135 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Louie

Louie

Technician

57 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Fitness Equipment Doctor

Fitness Equipment Doctor

Technician

50 satisfied customers

National electronic warranty inc service provider with 8 years experience and manufacturer certified

Daniel

Daniel

Engineer

45 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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