How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Michael Hannigan Your Own Question
Michael Hannigan
Michael Hannigan, Engineer
Category: Exercise Equipment
Satisfied Customers: 11697
Experience:  25+ Years Experience in Field. Master Certified Electronics Tech and Technical Consultant
Type Your Exercise Equipment Question Here...
Michael Hannigan is online now
A new question is answered every 9 seconds

My treadmill won't start, all the lights fire up, but now the

Customer Question

My treadmill won't start, all the lights fire up, but now the incline buttons control speed instead of incline on display, but motor does not start at all. The 'start' button also does not beep.

Submitted: 2 years ago.
Category: Exercise Equipment
Expert:  Michael Hannigan replied 2 years ago.
Hello. My name is***** can help you with your question.
There could be a few different problems here. But since the display appears to be working in the incline motor and from what you describe sounds like, the main motor, are not working, then it is very likely the motor controller board. The motor control board is in the base of the unit and it is what connects the controls to the motors. It gives the motors the proper voltage to fill in the proper direction and speed. This is the most common component failure in this type of treadmill. There are control boards that are common to many different manufacturers treadmills. The best way to find out for this one exactly which when you need is to remove it and check the part numbers on it. I wasn't able to find any documentation that specifies which control board it takes. But here's a link to the most common
Please a me know if you still have questions.
Customer: replied 2 years ago.


We've had the control board checked and it has shown no faults.

What do you suggest as the next course of action?