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I have a life fitness 9100 treadmill. I was running on it at .5 inclin…

Customer Question
I have a life fitness...
I have a life fitness 9100 treadmill. I was running on it at .5 incline and I tripped . The treadmill came to a stop. I tried to start it up again and the display in the middle only comes on and not the time distance speed or incline. The tread won't move. It seems as though it's stuck at .5 incline and won't go down. Help?
Submitted: 3 years ago.Category: Exercise Equipment
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Answered in 18 minutes by:
6/13/2015
Exercise Equipment Technician: Neil, Technician replied 3 years ago
Neil
Neil, Technician
Category: Exercise Equipment
Satisfied Customers: 3,902
Experience: NZCE Electronics and Computing
Verified
Hi
The first thing to check is the safety key, make sure it is firmly in place...
If it looks ok then come back to me..
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Customer reply replied 3 years ago

There is no safety key . It's the older 9100

Exercise Equipment Technician: Neil, Technician replied 3 years ago
Ok so next we are going to have to check the walking belt is jammed on the underside, this involves dismantling the unit and making sure the belt isn't turned and jammed on itself underneath...
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Customer reply replied 3 years ago

Nope the belt moves freely

Exercise Equipment Technician: Neil, Technician replied 3 years ago
Check all connections on the motor control board at the bottom as well as to the controller at the top, unplug and replug each connector, make sure the power is off to the unit...
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Customer reply replied 3 years ago

OK. Everything is plugged in

Exercise Equipment Technician: Neil, Technician replied 3 years ago
It sounds like an internal fault on the controller or possibly the motor control board... From here you need a multimeter and a bit of experience at working on electronics I'm afraid..
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Customer reply replied 3 years ago

I don't have that much experience in electronics. . Not sure what to do now

Exercise Equipment Technician: Neil, Technician replied 3 years ago
It is an odd fault... But it sounds like something has dislodged in the fall.... Possibly the magnets off the front roller, or something on one of the boards has failed...
Without the unit in front of me to carry out checks and follow the voltages I would just be guessing from here...
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Customer reply replied 3 years ago

What do you suggest I do?

Exercise Equipment Technician: Neil, Technician replied 3 years ago
I feel you need a serviceman I'm afraid, ring around your local fitness equipment shops, they will know someone local that can look at this for you...
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Customer reply replied 3 years ago

I'm sure this won't be cheap.

Exercise Equipment Technician: Neil, Technician replied 3 years ago
Hard to quote how much I'm afraid, if an old unit may be better to buy a new one...
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Customer reply replied 3 years ago

I think it's a 2005

Customer reply replied 3 years ago
Relist: Other.
My problem wasn't solved. Can I get a refund please
Customer reply replied 3 years ago
Relist: Answer quality.
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