Exercise Equipment

Exercise equipment repair questions? Ask a technician

Ask an Expert,
Get an Answer ASAP!

My Tunturi treadmill is 23 years old and It just stopped and…

Customer Question
My Tunturi treadmill is 23...
My Tunturi treadmill is 23 years old and It just stopped and gave error message E2
Submitted: 3 years ago.Category: Exercise Equipment
Show More
Show Less
Ask Your Own Exercise Equipment Question
Answered in 4 hours by:
5/29/2015
Exercise Equipment Technician: Russell H., Service Tech replied 3 years ago
Russell H.
Russell H., Service Tech
Category: Exercise Equipment
Satisfied Customers: 12,929
Experience: 8+ years of professional experience
Verified
Hi, thank you for contacting JustAnswer.com. My name is***** will do my best to provide the right answer to your question.E2 as an error often refers to the speed sensor. This is a small element of the machine, with wires going from it to the motor controller board, that tells the controller board what speed the treadmill is running at. Such a speed sensor can cause trouble either when it has slipped away from correct (close) alignment, or when the controller board that reads it is defective and misreads it or gives a somewhat erroneous error indication. In your case, since it has happened only once, you might have a problem that is temporary or a 'glitch'. So before opening the treadmill or engaging repair-services, I advise you to turn Off the treadmill, unplug it from any power source, and leave it that way for 2+ hours. Then after that interval (or longer) try it again.
Ask Your Own Exercise Equipment Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an exercise equipment technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Russell H. Your Own Question
Russell H.
Russell H.
Russell H., Service Tech
Category: Exercise Equipment
Satisfied Customers: 12,929
12,929 Satisfied Customers
Experience: 8+ years of professional experience

Russell H. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

treadmilltech

treadmilltech

Technician

4,955 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

1,231 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

212 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

135 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Louie

Louie

Technician

57 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Fitness Equipment Doctor

Fitness Equipment Doctor

Technician

50 satisfied customers

National electronic warranty inc service provider with 8 years experience and manufacturer certified

Daniel

Daniel

Engineer

45 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

< Previous | Next >

Related Exercise Equipment Questions
Tunturi T85 treadmill data transfer error, tunturi T85, a
a long time . I kind of gave up and shoved the thing in a corner, the 350lb. elephant in the room. I did try circuit board cleaner with no results … read more
Louie
Louie
Technician
Associate Degree
57 satisfied customers
I have a tunturi t60 treadmill. when I Switch it on the Elevation
I have a tunturi t60 treadmill. when I Switch it on the Elevation Shows 0:0 but in fact eleavation is nearly on the top. Then I push the start button then incline button and I get immediately the erro… read more
Russell H.
Russell H.
Service Tech
Vocational, Technical or Trade Scho
12,929 satisfied customers
I have a Tunturi T85 treadmill which got stuck in up position.
I have a Tunturi T85 treadmill which got stuck in up position. The belt motor and the lift motor both work. The treadmill works fine in the manual mode(no incline of course). However, when I put the t… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
Hi there, we bought a 2nd Tunturi T20 Treadmill. We moved it
Hi there, we bought a 2nd Tunturi T20 Treadmill. We moved it ourselves. When we got it on Saturday the elevation was not working. I was able to walk with it flat. Today it is showing an error code E7 … read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
Hi, just moved house and now my Tunturi T60 treadmill is giving
Hi, just moved house and now my Tunturi T60 treadmill is giving error message "System Check Failed". I have tried switching off and then on again. Any ideas?… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
I have a Image 10.6Q treadmill. It starts up and the treadmill
I have a Image 10.6Q treadmill. It starts up and the treadmill begins to run and I get an E2 2 error. Once I get this error the treadmill shuts down. I have read online to change the sensors which I h… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
My Tunturi 661F Fold Away Treadmill gets an error message on
My Tunturi 661F Fold Away Treadmill gets an error message on the far left and the treadmill will not start.… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
I brought my Tunturi T40 treadmill to the US from EU. I was
I brought my Tunturi T40 treadmill to the US from EU. I was told that all I needed was a transformer to step down the voltage. After trying the treadmill with the transformer in place the treadmill do… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
Hi I have a Tunturi T60 treadmill. It switches on with no
Hi I have a Tunturi T60 treadmill. It switches on with no error messages & will start, but when I step onto it the belt stops moving - it's as if the motor has lost all power. Would appreciate any adv… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
True 540 E2 Cal error After 3-5 minutes on the treadmill I
True 540 E2 Cal error After 3-5 minutes on the treadmill I feel the speed varying then it stops with a E2 Cal error message. Can you suggest the cause of this error and how to fix it. Turining it off … read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
I have a Tunturi Softrack J660. The serial number is(NNN) NNN-NNNN
I have a Tunturi Softrack J660. The serial number is(NNN) NNN-NNNN As soon I start the treadmill it works for a couple of seconds and then stops. I am getting Error Code E8. How can I handle this prob… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
My Tunturi J620 treadmill stops when I reach 3mph. Error
My Tunturi J620 treadmill stops when I reach 3mph. "Error E2" appears. Is this a fixable problem? Thanks.… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
Everything on the treadmill is working except the belt. The
Everything on the treadmill is working except the belt. The treadmill was running and suddenly stopped. It can be moved by hand. I turned the machine off and turned it on again. All the lights show as… read more
treadmilltech
treadmilltech
Technician
High School or GED
4,955 satisfied customers
Our rather old Tunturi J550 Treadmill has an E1 error message
Our rather old Tunturi J550 Treadmill has an E1 error message ("failure of speed sensor"). Is this a fixable problem? For about how much?… read more
Dan T.
Dan T.
Calibration and Repair Center Supervisor
Associate Degree
5,680 satisfied customers
I have a Tunturi T30 Treadmill, thatafter 7 seconds of running
I have a Tunturi T30 Treadmill, thatafter 7 seconds of running stops and comes up with an E1 error message. I am in Australia. What can I do to make it run properly.… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
2,133 satisfied customers
We have a Tunturi J440 softrack treadmill. Whilst using it
We have a Tunturi J440 softrack treadmill. Whilst using it this afternoon it suddenly stopped and the error message E 8 came up. We gave it a rest and tried again but it set off fast staight away and … read more
Craig
Craig
Electrical Director
Electrical Automation Technician
2,133 satisfied customers
Im looking to buy a used Tunturi Treadmill model J4F. Im
I'm looking to buy a used Tunturi Treadmill model J4F. I'm in the United States. Can't find that model on the internet. Would like to know where it can be serviced if need be? What was the origanal co… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
2,133 satisfied customers
Have been dealing with Technicians since early July on my
Have been dealing with "Technicians" since early July on my Tunturi treadmill. They are guessing and I have had parts sent (that I have had to pay for) that were not required. Help please!… read more
Neil
Neil
Technician
Associate Degree
212 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x