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Craig, Technician
Category: Exercise Equipment
Satisfied Customers: 4529
Experience:  35 years troubleshooting all types of electrical equipment and appliances.
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I have a True treadmill at home and the grade key is stuck ...or

Resolved Question:

I have a True treadmill at home and the "grade key is stuck"...or so it says. I do NOT use an incline and w/i 3 mins. it's climbed on its own as high as it can go. It's killing my back. Any advice???
Submitted: 6 years ago.
Category: Exercise Equipment
Expert:  Craig replied 6 years ago.

Craig :

This means the console incline + button is either shorted or it's the console board itself. Unplug the console from the control board down below and at the console and reseat the connectors. See if that changes anything. Activate the incline + button several times too and see if it feels stuck of not right.

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