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The ifit won't load on my treadmill. It was working
the ifit won't load on my treadmill. It was working perfectly fine and then the next day this happened … read more
treadmilltech
treadmilltech
Technician
High School or GED
11,071 satisfied customers
My treadmill is tell me the safety key is not on. Freemotion
My treadmill is tell me the safety key is not on JA: What's the brand/model of your equipment? Customer: freemotion 775 JA: How long has this been going on with your 775? What have you tried so far? C… read more
Rafi
Rafi
IT Manager
Bachelor's Degree
6,512 satisfied customers
The screen on my proform smart strider elliptical is not
the screen on my proform smart strider elliptical is not functioning properly. at one point there were just lines across it. … read more
treadmilltech
treadmilltech
Technician
High School or GED
11,071 satisfied customers
Freemotion recumbent bike won't go into gear changing mode
Freemotion recumbent bike won't go into gear changing mode stuck on 1 speed … read more
treadmilltech
treadmilltech
Technician
High School or GED
11,071 satisfied customers
We are getting a ‘lower board comm error' on our TRUE PS800
We are getting a ‘lower board comm error' on our TRUE PS800 treadmill when i try to quick start, or do anything on it, and the display is whacky, no real words will display. Lots of weird colors on th… read more
Richard
Richard
IT Manager
IT Manager, Consultant
13,835 satisfied customers
Have a Freemition treadmill and after turning on and
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treadmilltech
treadmilltech
Technician
High School or GED
11,071 satisfied customers
Freemotion treadmill sftl 18909 xtr...why does it pause
freemotion treadmill sftl 18909 xtr...why does it pause intermittently when i'm working out … read more
treadmilltech
treadmilltech
Technician
High School or GED
11,071 satisfied customers
My Freemotion treadmill with Android display worked fine
Hi. My Freemotion treadmill with Android display worked fine yesterday. When I turned it on today, it froze on the i-fit boot screen and eventually sent a message saying there was an error reading the… read more
treadmilltech
treadmilltech
Technician
High School or GED
11,071 satisfied customers
When I turn on my nordic track free strider it will not
When I turn on my nordic track free strider it will not connect to ifit on the internet. It needs ifit to operate any of its programs or to change resistance.… read more
Rich
Rich
370 satisfied customers
My freemotion 11.3 shows a Pass 0 message when I run Incline
My freemotion 11.3 shows a Pass 0 message when I run Incline Calibration … read more
treadmilltech
treadmilltech
Technician
High School or GED
11,071 satisfied customers
The console display just went off a while back. The exercise
The console display just went off a while back. The exercise machine is a PRO-FORM SMART STRIDER 935 elliptical machine. one day it appeared that nothing came on the display and that you couldn't chan… read more
treadmilltech
treadmilltech
Technician
High School or GED
11,071 satisfied customers
While using the Freemotion 270 U it started making unusual
while using the Freemotion 270 U it started making unusual sounds and after a few days it suddenly jammed. Pedals don't turn. Bits of some kind of gasket fell out. Are owner-repairs possible? … read more
treadmilltech
treadmilltech
Technician
High School or GED
11,071 satisfied customers
My Pro Form Elliptical Smart Strider 735 clicks when I am on
My Pro Form Elliptical Smart Strider 735 clicks when I am on the machine and turning the pedals. No noise when I am standing next to it and turning the pedals by hand. … read more
treadmilltech
treadmilltech
Technician
High School or GED
11,071 satisfied customers
How down you collapse a freemotion 5.6 to get it down
how down you collapse a freemotion 5.6 to get it down stairs. the handles and the display panel are too high … read more
treadmilltech
treadmilltech
Technician
High School or GED
11,071 satisfied customers
It displays the message low bat every few minutes, not sure
Hi it displays the message low bat every few minutes, not sure how to locate a battery for a freemotion 2.0 … read more
Harry
Harry
2,803 satisfied customers
We have a Freemotion treadmill where I work. I started using
Thanks. We have a Freemotion treadmill where I work. I started using it a few months ago, last July I believe. It was several years old already but had not been used too much as far as I know. Anyway,… read more
Louie
Louie
Technician
64 satisfied customers
I have an xtr90 treadmill that is about a year old. The green
I have an xtr90 treadmill that is about a year old. The green LED displays along the top of the console have stopped working. The rest of the treadmill is working. Any suggestions on how to fix?… read more
Stevebuckley2
Stevebuckley2
Associate Degree
461 satisfied customers
I have a 6 month old Freemotion XT treadmill. It has been working
I have a 6 month old Freemotion XT treadmill. It has been working great until last week. The last time I used it, the belt started slipping. I turned the idler roller bolts with the hex key as outline… read more
treadmilltech
treadmilltech
Technician
High School or GED
11,071 satisfied customers
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Meet the Experts:

treadmilltech

treadmilltech

Technician

11,071 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

2,179 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

213 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

147 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Dan

Dan

Master Tech and Repair Facility Trainer

115 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

Carl L

Carl L

Master Technician

88 satisfied customers

20+ Years of Professional Computer / Electronic Repair Experience.

Louie

Louie

Technician

64 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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