Exercise Equipment

Exercise equipment repair questions? Ask a technician

Connect one-on-one with {0} who will answer your question

Related Exercise Equipment Questions
True 450. Belt does not start. Get an E5 Speed Sensor error.
True 450. Belt does not start. Get an E5 Speed Sensor error. Replaced the speed sensor. Same problem--the belt just does not start. Tried testing leads on the circuit board with a volt meter and blew … read more
J.T.
J.T.
Technician
2,179 satisfied customers
I have an older Healthrider Soft Strider treadmill, Model
I have an older Healthrider Soft Strider treadmill, Model DRTL25061. I just replaced the walking belt which installed nicely. Problem is now my Power Incline doesn't work? When I try to activate it I … read more
treadmilltech
treadmilltech
Technician
High School or GED
10,966 satisfied customers
Do I pay for your help? True 550HRC. I just got a repaired
I just got a repaired board and was in the calibration mode when the platform elevated, stopped and I got an E1 Srall code … read more
treadmilltech
treadmilltech
Technician
High School or GED
10,966 satisfied customers
Treadmill E5 sensor after 5 minutes. Its a true z7 i tried
Its a true z7 i tried lubing the belt, lubing the motor and cleaning the sensor … read more
treadmilltech
treadmilltech
Technician
High School or GED
10,966 satisfied customers
E1 stall and e5 error on True 550. Never. That's it, e1 and
E1 stall and e5 error on True 550 JA: Is the error code still there after the machine is unplugged and restarted? Customer: Yes JA: When was the E1 last serviced? Customer: Never JA: Anything else you… read more
treadmilltech
treadmilltech
Technician
High School or GED
10,966 satisfied customers
I have a Schwinn 6310P treadmill. it stops running after a
hi, I have a Schwinn 6310P treadmill. it stops running after a few seconds with error code E5 Stall. I see your answer mentions speed sensor alignment and I confirmed that it is working as normal (led… read more
Neil
Neil
Technician
Associate Degree
213 satisfied customers
I have a True Treadmill 850P ZTX, I started getting the E5
I have a True Treadmill 850P ZTX, I started getting the E5 error sensor where the belt would stop and then the error would occur. A technician came out and (along with True Fitness on the phone) decla… read more
J.T.
J.T.
Technician
2,179 satisfied customers
I have a 10 year old true 500z (good condition). The belt
I have a 10 year old true 500z (good condition). The belt would not start and i got an e5 sensor error. I replaced the sensor, successfully ran calibration, celebrated as if the unit was fixed. Came u… read more
J.T.
J.T.
Technician
2,179 satisfied customers
Pacemaster platinum Pro vr treadmill problem. When clicking
Pacemaster platinum Pro vr treadmill problem. When clicking start the counter counts but then makes a noise and stops with the error message showing 425. Tried to find the fuse for the elevation motor… read more
treadmilltech
treadmilltech
Technician
High School or GED
10,966 satisfied customers
We have a TRUE 500 S.O.F.T. System treadmill that has stopped
We have a TRUE 500 S.O.F.T. System treadmill that has stopped working. The message we get is E5 Sensor....what do we do?… read more
J.T.
J.T.
Technician
2,179 satisfied customers
We have True 550 Treadmill and it has worked fine for 9 months
We have True 550 Treadmill and it has worked fine for 9 months until we received the E4 incline message. we tried to let the machine cycle throught the recommended 6 times but have not had luck. We we… read more
J.T.
J.T.
Technician
2,179 satisfied customers
True Treadmill 700 series has a E5 Sensor displayed.
I have a True Treadmill 700 series. It has an E5 Sensor displayed and will not function. A tech came to look at it and said it was a bad motor (didn't even open up the machine). Any clue if this is tr… read more
treadmilltech
treadmilltech
Technician
High School or GED
10,966 satisfied customers
My True 525 Treadmill from 2000 died. The display works.
My True 525 Treadmill from 2000 died. The display works. I press strati and the belt does not move. In a few seconds I get an E5 speed sensor error. I opened up the unit, cleaned out dirt. That did no… read more
treadmilltech
treadmilltech
Technician
High School or GED
10,966 satisfied customers
I have a True 450 Treadmill with the error code E1 Stall.
I have a True 450 Treadmill with the error code E1 : Stall. i looked up the error in the manual and it indicates that the incline is not responding. This happened when I moved my treadmill from one ro… read more
treadmilltech
treadmilltech
Technician
High School or GED
10,966 satisfied customers
My PaceMaster SX Pro elevation issue. When I push the incline
My PaceMaster SX Pro elevation issue. When I push the incline button the treadmill stops and on the left I see "ELE" on the middle display I see "ERR". Nothing on the right display. How do I fix this?… read more
treadmilltech
treadmilltech
Technician
High School or GED
10,966 satisfied customers
I have a True 525 Treadmill - 8 years old - been well maintained
I have a True 525 Treadmill - 8 years old - been well maintained and performing fine until today. When I start the treadmill, the belt moves normally, then shuts down after 10 seconds and the display … read more
treadmilltech
treadmilltech
Technician
High School or GED
10,966 satisfied customers
I have two problems. The first is with a True 850 ZTX treadmill,
I have two problems. The first is with a True 850 ZTX treadmill, I receive a no speed sensor error (E5). I turn the treadmill off to reset and sometimes it works great. I also have tried to calibrate … read more
Craig
Craig
Electrical Director
Electrical Automation Technician
749 satisfied customers
I have a Proform 830QT treadmill. Every time we move the equipment,
I have a Proform 830QT treadmill. Every time we move the equipment, it locks up in the "demo" mode and we have to call a repair man to come out and enter the code to unlock it. Is there any way to get… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
749 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

treadmilltech

treadmilltech

Technician

10,966 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

2,179 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

213 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

147 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Dan

Dan

Master Tech and Repair Facility Trainer

115 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

Carl L

Carl L

Master Technician

88 satisfied customers

20+ Years of Professional Computer / Electronic Repair Experience.

Louie

Louie

Technician

64 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x