Exercise Equipment

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Related Exercise Equipment Questions
My HealthRider Softstrider S300i powers on but has errors on
My HealthRider Softstrider S300i powers on but has errors on the control panel. Starting at the top 82 in time section, d in max pulse section, 314 in distance section, E in speed sections. … read more
treadmilltech
treadmilltech
Technician
High School or GED
11,137 satisfied customers
I'm trying to fix a neighbors treadmill. Was getting the e21
I'm trying to fix a neighbors treadmill. Was getting the e21 error code. Tinkered - got it running. Then turned it off and back on again. Now I got an E22 error message 🤦‍♂️ … read more
treadmilltech
treadmilltech
Technician
High School or GED
11,137 satisfied customers
We have OLD HEALTHRIDER treadmill and we just recently
Hi, we have OLD HEALTHRIDER treadmill and we just recently misplaced the key that allows tread to begin/start. … read more
treadmilltech
treadmilltech
Technician
High School or GED
11,137 satisfied customers
I have a HealthRider Softstrider s700i and it won't operate.
I have a HealthRider Softstrider s700i and it won't operate. It looks like it is getting power but the control panel won't light up or operate. Bad switch? … read more
Josh
Josh
11,534 satisfied customers
I have a Healthrider Softrider treadmill that I bought in
Hi. I have a Healthrider Softrider treadmill that I bought in May this year. The walking board suddenly does not work. The incline works, the console acts as though the treadmill is running but it's n… read more
J.T.
J.T.
Technician
2,179 satisfied customers
I own a healthrider softstrider s700i and the incline function
I own a healthrider softstrider s700i and the incline function has been acting up....it would say it was at 0 when it was at 3, but now it has stopped working all together, and it is stuck on an incli… read more
treadmilltech
treadmilltech
Technician
High School or GED
11,137 satisfied customers
I have a Healthrider Softstrider S300i. I have had it for
I have a Healthrider Softstrider S300i. I have had it for some time and the tread is wearing out. I live in Dunwoody, GA, a suburb of Atlanta. I am 85 and not to good at doing mechanical work. Do you … read more
Stevebuckley2
Stevebuckley2
Associate Degree
461 satisfied customers
I have a Healthrider S200 Softstrider treadmill. The soft
I have a Healthrider S200 Softstrider treadmill. The soft mat is on top of a strip of plastic and the soft mat seems to be sliding over to the edge of the treadmill when you walk on it. It also someti… read more
treadmilltech
treadmilltech
Technician
High School or GED
11,137 satisfied customers
my healthrider softstrider starts to go 10 mph as soon as you
my healthrider softstrider starts to go 10 mph as soon as you put in the key and none of the touch buttons work to change anything even the stop does not work. is this co still in business selling or … read more
treadmilltech
treadmilltech
Technician
High School or GED
11,137 satisfied customers
My softstrider R60 starts to run but after a very few minutes
My softstrider R60 starts to run but after a very few minutes it slowly comes to a stop. What do you think is the cause??… read more
treadmilltech
treadmilltech
Technician
High School or GED
11,137 satisfied customers
I have a SoftStrider by HealthRider and it has performed well
I have a SoftStrider by HealthRider and it has performed well for several years. . BUT . . now after a 3 month rest, it does not run. . I get an E21 problem indicated on the performance board… read more
treadmilltech
treadmilltech
Technician
High School or GED
11,137 satisfied customers
I have a Healthrider Softstrider 2500i, Model No. HRTL 12995.
I have a Healthrider Softstrider 2500i, Model No. HRTL 12995. When I push a button, like the 3 mph and push start, it often will not start. If it does start, I can't then increase/decrease speed or in… read more
treadmilltech
treadmilltech
Technician
High School or GED
11,137 satisfied customers
I have an old Health Rider Treadmill that hasnt actually been
I have an old Health Rider Treadmill that hasn't actually been used that much; however, with age the belt is deteriorating. I need to purchase a new belt and don't know which one to get. The serial # … read more
treadmilltech
treadmilltech
Technician
High School or GED
11,137 satisfied customers
I have a Healthrider Softstrider DRTL25060. The walking belt
I have a Healthrider Softstrider DRTL25060. The walking belt slips (or something slips) when walking at 3.3 mph. The belt momentarily comes to a stop and then resumes (less than 1 second). I've never … read more
treadmilltech
treadmilltech
Technician
High School or GED
11,137 satisfied customers
I have an older version of a SoftStrider treadmill by HealthRider.
I have an older version of a SoftStrider treadmill by HealthRider. Model no. DRTL25061. Serial No. H84150040 It is need of a new walking belt and check-up if there is such a thing. Do you have service… read more
treadmilltech
treadmilltech
Technician
High School or GED
11,137 satisfied customers
HealthRider SoftStrider DRTL 25060 Power is good. Lights
HealthRider SoftStrider DRTL 25060: Power is good. Lights are on, but none of the buttons respond when being pushed. Any Solutions?… read more
treadmilltech
treadmilltech
Technician
High School or GED
11,137 satisfied customers
We have a Healthrider, Softstrider L400i which we stored
We have a Healthrider, Softstrider L400i which we stored during a period we have to move out of our house. Upon return, we can't find the red "key" or device you insert to start the healthrider. How c… read more
treadmilltech
treadmilltech
Technician
High School or GED
11,137 satisfied customers
I have a Healthrider Softstrider S400 and it is making a horrible
I have a Healthrider Softstrider S400 and it is making a horrible squeaking noise when we step on the pad.… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
749 satisfied customers
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Meet the Experts:

treadmilltech

treadmilltech

Technician

11,137 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

2,179 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

213 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

147 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Dan

Dan

Master Tech and Repair Facility Trainer

115 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

Carl L

Carl L

Master Technician

88 satisfied customers

20+ Years of Professional Computer / Electronic Repair Experience.

Louie

Louie

Technician

64 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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