Exercise Equipment

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Related Exercise Equipment Questions
Recently pulled TRUE 500 out of storage. Got E1 code. Have
Recently pulled TRUE 500 out of storage. Got E1 code. Have opened things up and find incline motor, limit switch, and main motor work. When going to going into calibration mode, I hit START, get SPD/E… read more
J.T.
J.T.
Technician
2,179 satisfied customers
I have a tru 450 hrc. It has started to have trouble. When
I have a tru 450 hrc. It has started to have trouble. When I run it, the belt starts to shake. How can I fix it?… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
13,477 satisfied customers
Hi. I got a used treadmill from a friend. they said it would
Hi. I got a used treadmill from a friend. they said it would not work at times. well its not working at all. it turns on but doesnt run/walk. The program key works but thats about it… read more
Neil
Neil
Technician
Associate Degree
213 satisfied customers
Hi there, I have a York pacer 4850...use it religously...moved
Hi there, I have a York pacer 4850...use it religously...moved it's postion in my home gym today and now it doesn't work:( The power switch lights up but no displays on control panel light up.Have che… read more
J.T.
J.T.
Technician
2,179 satisfied customers
Hi, I have a Reebok S9.80. The display lights up. Incline
Hi, I have a Reebok S9.80. The display lights up. Incline motor seems to stck but does work. The drive motor doesnt work. When turning on dsiplay thinks it's running, but there is no movement… read more
J.T.
J.T.
Technician
2,179 satisfied customers
i have a true 500 soft with e5 sensor error. when on there
i have a true 500 soft with e5 sensor error. when on there is a flashing led light that goes off when the error shows on the display is it my lower board that is bad… read more
J.T.
J.T.
Technician
2,179 satisfied customers
my true tread mill runs for a while then stops. i move or torque
my true tread mill runs for a while then stops. i move or torque the board with the speed sensor ever so slightly and it runs for a while again, i adjusted the sensor close to the magnets just so it d… read more
Carl L
Carl L
Master Technician
Vocational, Technical or Trade Scho
88 satisfied customers
I have an older model True 500 treadmill. The LED panel reads
I have an older model True 500 treadmill. The LED panel reads "E1Stall" and the incline seems to be stuck at about three degrees. Service needed?… read more
J.T.
J.T.
Technician
2,179 satisfied customers
I have an older True Treadmill 500. We just moved a few
I have an older True Treadmill 500. We just moved a few months ago and I plugged it in and it starts to go immediately, which it did not used to do. I don't get any lights on my control panel. Is ther… read more
treadmilltech
treadmilltech
Technician
High School or GED
10,841 satisfied customers
We have a True Treadmill 500 HRC that has stopped working (its
We have a True Treadmill 500 HRC that has stopped working (it's about 9 yrs. old). We press all buttons and nothing happens. We've tried on/off, different outlets, etc. Band keeps running that says "T… read more
J.T.
J.T.
Technician
2,179 satisfied customers
I have a NT EXP1000. When I stand on the moving tread it sticks
I have a NT EXP1000. When I stand on the moving tread it sticks to the smooth surface underneath. My adjustments have the tread running in the center. I can lift either side by the recommended 2-3 inc… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
749 satisfied customers
I have a classic TRUE 500 HRC treadmill (Serial # XXXXX)
I have a classic TRUE 500 HRC treadmill (Serial # XXXXX) That will not turn on. TRUE HRC appears in the main window of the control panel and there are four dashes in the time window but nothing else a… read more
J.T.
J.T.
Technician
2,179 satisfied customers
Hi I have a True 500 soft system tredmill. We had the tredmill
Hi I have a True 500 soft system tredmill. We had the tredmill in an elevated position, and upon moving it the metal part of the "wheel-leg" came in contact with the cord. There was a BIG pop sound an… read more
treadmilltech
treadmilltech
Technician
High School or GED
10,841 satisfied customers
I have a TRUE 500. It was unplugged over the weekend, and
I have a TRUE 500. It was unplugged over the weekend, and when I plugged it in I can feel the motor vibrating, but the belt does not move and the LED buttons do not work. I can't reset it or anything.… read more
treadmilltech
treadmilltech
Technician
High School or GED
10,841 satisfied customers
Hi I have a full size treadmill at home which still switches
Hi I have a full size treadmill at home which still switches on (all lights come on) but will not start the rubber running surface, ie it doesnt move anymore. What can I do (at least expense) to fix i… read more
treadmilltech
treadmilltech
Technician
High School or GED
10,841 satisfied customers
I have a TRUE S.O.F.T. system 500 that was in storage while
I have a TRUE S.O.F.T. system 500 that was in storage while we moved. I put it in our rec room over Christmas...it lights up but has 'COM ERROR'...and won't work. Is there a simple reset, fix or optio… read more
treadmilltech
treadmilltech
Technician
High School or GED
10,841 satisfied customers
I have a TRUE 500 APPROXIMATELY 12 YEARS OLD. it comes to
I have a TRUE 500 APPROXIMATELY 12 YEARS OLD. it comes to a stop unexpectedly and then after a few seconds starts up again. Can't trust it to run on because of this. Thank you for any insight on this.… read more
Craig
Craig
Electrical Director
Electrical Automation Technician
749 satisfied customers
The screen says safety and it will not allow me to do anything
The screen says safety and it will not allow me to do anything so it powers on just doesnt allow me to run. i purchased it used and i do not have a manuel. also i do not see anyplace to put a key/ saf… read more
Rod
Rod
Graduate Certificate
4,371 satisfied customers
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Meet the Experts:

treadmilltech

treadmilltech

Technician

10,841 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

2,179 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

213 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

147 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Dan

Dan

Master Tech and Repair Facility Trainer

115 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

Carl L

Carl L

Master Technician

88 satisfied customers

20+ Years of Professional Computer / Electronic Repair Experience.

Louie

Louie

Technician

64 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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