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My true CS 6.0 simply says “True HRC” and won't function.
My true CS 6.0 simply says “True HRC” and won't function … read more
treadmilltech
treadmilltech
Technician
High School or GED
10,297 satisfied customers
I have a True Treadmill CS 6.0 that is showing an E4 error
I have a True Treadmill CS 6.0 that is showing an E4 error code and I'm trying to pin point the problem. I called the True company and they won't help me bc I'm not a technician. … read more
Rusty
Rusty
Business
4,498 satisfied customers
Our True treadmill says "Key Stuck Num 2". No other button
Our True treadmill says "Key Stuck Num 2". No other button works. We tried unplugging it. It didn't help. Any ideas? … read more
Pete
Pete
Senior Engineer
Bachelor's Degree
13,493 satisfied customers
I have a Proform 730i model PFTL7143.0 that is about 10 years
I have a Proform 730i model PFTL7143.0 that is about 10 years old. Several of the buttons on the display console no longer work. When I plug the safety key in, the lights come on and beep as it normal… read more
J.T.
J.T.
Technician
2,179 satisfied customers
I was walking this morning and started smelling something and
I was walking this morning and started smelling something and then the power went off. No lights, no motor. All dead. Any ideas as to what fried? I have the true 500 hrc.… read more
J.T.
J.T.
Technician
2,179 satisfied customers
I have a two Z9 series True Treadmills. One treadmill is giving
I have a two Z9 series True Treadmills. One treadmill is giving me a multikey stuck message and the other is giving me just "True Fitness" across the message screen. When I disconnect the key pad (str… read more
treadmilltech
treadmilltech
Technician
High School or GED
10,297 satisfied customers
I have had a True 350 for many years and only lately has it
I have had a True 350 for many years and only lately has it been having a problem. When I am walking on it the incline rises to max by itself. I turn it off, wait, and turn it back on and the incline … read more
treadmilltech
treadmilltech
Technician
High School or GED
10,297 satisfied customers
I have a 2002 Alpine model Horizon Fitness treadmill. It turns
I have a 2002 Alpine model Horizon Fitness treadmill. It turns on, the console lights up, beeps when I press the button, but the program is stuck at "P1", and just blinks. The belt doesn't move, and p… read more
Stevebuckley2
Stevebuckley2
Associate Degree
461 satisfied customers
I have a true Z5 series treadmill that elevated during workout
I have a true Z5 series treadmill that elevated during workout and got stuck there. I had to pull the safety cord and now it will not work and the console is saying that grade key stuck. Can this be r… read more
treadmilltech
treadmilltech
Technician
High School or GED
10,297 satisfied customers
we plug the unit in and insert the key the unit wants to run
we plug the unit in and insert the key the unit wants to run right now, but the motor just hums and the motor shaft does not turn and none of display keys will not work even the stop button. what can … read more
treadmilltech
treadmilltech
Technician
High School or GED
10,297 satisfied customers
My treadmill apparently has been messed with by kids. It turns
My treadmill apparently has been messed with by kids. It turns on and the screen says "True HRC. None of the buttons work. Its stuck in that place. Help!… read more
treadmilltech
treadmilltech
Technician
High School or GED
10,297 satisfied customers
My reebok treadmill is stuck in the highest level incline,
My reebok rx 6200 treadmill is stuck in the highest level incline, when I turn it on it seems like it is still trying to incline and the display is not working and the treadmill belt cannot be started… read more
treadmilltech
treadmilltech
Technician
High School or GED
10,297 satisfied customers
Hi I have a nordic track C2270 treadmill. When I power it
Hi I have a nordic track C2270 treadmill. When I power it on the console lights up but none of the buttons function. The only thing I can get to work is when I press start, the treadmill will start to… read more
treadmilltech
treadmilltech
Technician
High School or GED
10,297 satisfied customers
I have a Proform CS 11e. The control board lights up but does
I have a Proform CS 11e. The control board lights up but does not respond to any button pushes. What can I do to diagnose and/or fix the problem?… read more
treadmilltech
treadmilltech
Technician
High School or GED
10,297 satisfied customers
My treadmill beeps on and the screen lights up but none of
My treadmill beeps on and the screen lights up but none of the buttons work to start it. If I put my hands on it for heart rate it displays, but the buttons just wont work for speed, incline or start.… read more
treadmilltech
treadmilltech
Technician
High School or GED
10,297 satisfied customers
My True tredamill is not moving up or down and there is an
My True tredamill is not moving up or down and there is an error 15 message on the display panel can you tell me how to get the up and down working again. Thanks, Craig Pinder… read more
treadmilltech
treadmilltech
Technician
High School or GED
10,297 satisfied customers
I have a Proform C500 treadmill and the screen started to fade
I have a Proform C500 treadmill and the screen started to fade and then it seemed like it got better now it has completely faded and i cannot see any of the numbers, and none of the buttons on the lef… read more
treadmilltech
treadmilltech
Technician
High School or GED
10,297 satisfied customers
I was using my treadmill this morning to do an interval workout.
I was using my treadmill this morning to do an interval workout. I was switching between speeds just fine. About halfway through, the keypad stopped working. The treadmill could not be switched out of… read more
treadmilltech
treadmilltech
Technician
High School or GED
10,297 satisfied customers
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Meet the Experts:

treadmilltech

treadmilltech

Technician

10,297 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

2,179 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

213 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

147 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Dan

Dan

Master Tech and Repair Facility Trainer

115 satisfied customers

USAF trained; A.A.S Electronics; A.A.S. Education; Currently teaching basic and advanced electronic theory for the DoD.

Carl L

Carl L

Master Technician

88 satisfied customers

20+ Years of Professional Computer / Electronic Repair Experience.

Louie

Louie

Technician

58 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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