Exercise Equipment
Connect one-on-one with a fitness equipment expert who will answer your question
Expert avatar
treadmilltech, Technician
5,231 satisfied customers
20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon
Pearl avatarPearl Wilson, Assistant
2 Exercise Equipment Technicians are Online Now

Have fitness equipment questions? Ask an expert online.

Verified fitness equipment experts are online around the clock and ready to answer your question online or by phone. 

Meet the Experts:

treadmilltech

treadmilltech

Technician

5,231 satisfied customers

20+ years experience repairing exercise equipment with emphasis on Nordictrack/Proform and Horizon

J.T.

J.T.

Technician

1,325 satisfied customers

I have over 10 years experience in all fields of fitness equipment repair and service.

Neil

Neil

Technician

213 satisfied customers

NZCE Electronics and Computing

Matthew

Matthew

Technician

144 satisfied customers

20+ years in Electronics, Mechanical, Service, Repair, Customer Service, Quality Control, Document Control, and Maintenance w/ 10+ in fitness equipment. All brands/models

Louie

Louie

Technician

57 satisfied customers

25+ yrs. experience in the field and 5+ yrs. online, down to component level.

Fitness Equipment Doctor

Fitness Equipment Doctor

Technician

50 satisfied customers

National electronic warranty inc service provider with 8 years experience and manufacturer certified

Daniel

Daniel

Engineer

45 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

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Don't give up that workout. Get your exercise equipment problems solved here


By definition, exercise equipment is any piece of machinery or object that you use to help you work out. For most people, this means a treadmill, elliptical or stationary bicycle.


And while it's easy to research which types of exercise equipment are right for you and your fitness goals, finding out how to fix one of these very expensive machines when something goes wrong can be a nightmare.


Exercise equipment contains both electronic and mechanical parts, making it difficult to figure out who to ask. Fortunately, the Experts on JustAnswer are trained to work on these machines and are familiar with their various components. Best of all, you don't have to drag your equipment to a shop – you just have to reach for your computer.

You can even ask follow-up questions, and approve payment only when you're completely satisfied.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

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Online answers will get you back to your workout fast


The exercise equipment Experts on JustAnswer have fielded many questions from owners, such as:


  • Where can I buy a replacement speedometer cable for my older commercial Pacer?
  • I have a Nautilus T616 and the console comes on like it should. However, when I try to start the motor, it doesn't come on and the incline doesn't work.
  • We were told by the Sears salesman that we could watch television via the Internet on the screen of our Elite 5750. But there are no instructions on this in the user manual and I can't find info on Internet. Any thoughts?
  • My Image 15.0 r Step Counter treadmill worked fine the other day. Now, when I try to begin walking, the motor tries for half a second, the belt moves just a tiny bit and then it all stops.

When you reach out to an exercise equipment Expert, be ready to answer the following questions:


  • How long have you had the problem?
  • Who manufactured the equipment?
  • Will you be doing any of the work yourself?
  • What have you already tried?

With this information, you'll be ready for a constructive session with the Expert.