Firearms

Need gun information? Ask a firearms expert for answers ASAP

Ask an Expert,
Get an Answer ASAP!

I have a Sentry Safe with a tag reading OA 3810 Av60981. The…

Customer Question
I have a Sentry Safe...
I have a Sentry Safe with a tag reading OA 3810 Av60981. The lighted panel is very dim and the combination after the key has been inserted results in nothing happening. The newer models appear to have an access panel to change the battery. Hope do I get the safe opened.
Bobie Hughes
Red Bluff, CA
Submitted: 3 years ago.Category: Firearms
Show More
Show Less
Ask Your Own Firearms Question
Answered in 23 minutes by:
6/11/2015
Firearms Expert: Big River Guns, Federal Firearms Dealer replied 3 years ago
Big River Guns
Big River Guns, Federal Firearms Dealer
Category: Firearms
Satisfied Customers: 1,110
Experience: Many years in gun sales, repair, troubleshooting, customizing, and consulting. Licensed by the ATF.
Verified
The lock keypad will turn to the right and then can be pulled out. Behind it is the battery area. Insert 4 new AA batteries, push the keypad insert back in and turn to the left until it is in the 12 o'clock position. Then insert your code which should allow the safe to open. Weak batteries will cause the lock to seize and not allow opening of course.
Ask Your Own Firearms Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a firearms expertLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Big River Guns Your Own Question
Big River Guns
Big River Guns
Big River Guns, Federal Firearms Dealer
Category: Firearms
Satisfied Customers: 1,110
1,110 Satisfied Customers
Experience: Many years in gun sales, repair, troubleshooting, customizing, and consulting. Licensed by the ATF.

Big River Guns is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

TOM

TOM

Gunsmith

4,179 satisfied customers

17 YRS EXPERIENCE,Certified Armorer

Philip Van Cleave

Philip Van Cleave

Firearms Instructor

2,585 satisfied customers

Firearms instructor, 40 years experience with firearms.

Bill

Bill

Gunsmith

2,132 satisfied customers

46 yrs. experience as master machinist/tool and die maker and gunsmith. I own and operate a tool and die shop and custom gunsmithing/gunmaking shop.

Ken

Ken

Gunsmith

2 satisfied customers

Licensed Gunsmith for 7 years, 8+ years Cowboy Action Shooter, Life-long Firearms Enthusiast

Chasseur

Chasseur

Importer and FFL.

45 satisfied customers

Business owner

H.Callahan

H.Callahan

Consultant

45 satisfied customers

Ex-Cop & Dept. Cert. Firearms Inst., Ex-FFL Dealer, Reloader

Jesse Handel

Jesse Handel

Hobbyist

13 satisfied customers

15 yrs hunting. I own and maintain many kinds of guns.

< Previous | Next >

Related Firearms Questions
I have a sentry gun safe that we've lost the combination to.
I have a sentry gun safe that we've lost the combination to. It's a manual dial and no key. How can I open it?… read more
ProShooter
ProShooter
Firearms Appraiser, Firearms Instructor
Various law enforcement academies
2,918 satisfied customers
My problem is this, there was no low battery light seen, and
My problem is this, there was no low battery light seen, and when the combination did not work/open the door we did replace the batteries. the safe is 5 yrs old(?) Model oso500 serial # ****** Factory… read more
ProShooter
ProShooter
Firearms Appraiser, Firearms Instructor
Various law enforcement academies
2,918 satisfied customers
I bought a sentry safe home and have moved several times. I
I bought a sentry safe for my home and have moved several times. I cannot get in it with what i remember as the combination? is there things you need to pressin before you put the combination in… read more
ProShooter
ProShooter
Firearms Appraiser, Firearms Instructor
Various law enforcement academies
2,918 satisfied customers
How do I remove the key pad on a 36 gun Sentry sale so I can
How do I remove the key pad on a 36 gun Sentry sale so I can use the key to open it? The batteries are dead.… read more
ProShooter
ProShooter
Firearms Appraiser, Firearms Instructor
Various law enforcement academies
2,918 satisfied customers
hi i have a question ? my sentry safe #S3877 AJ767729 i bought
hi i have a question ? my sentry safe #S3877 AJ767729 i bought 2004-05 from walmart , has key and digital key board for 5 digit code and a lift up handle , i have forgot my 5 digit code , i know the #… read more
ProShooter
ProShooter
Firearms Appraiser, Firearms Instructor
Various law enforcement academies
2,918 satisfied customers
hello..i just replaced the battery because it was showing red
hello..i just replaced the battery because it was showing red indication...however when i tried to operate its no longer working even pressing any key there is no indication light.… read more
TOM
TOM
Gunsmith
Law Enforcement Armorer
4,179 satisfied customers
Please. I have a sentry home safe that is locked open and unable toclose it. The green
Please. I have a sentry home safe that is locked open and unable toclose it. The green light stays on and yet I am unable to un lock it. It is a home safe from Lowes and they ar eunable to helpme and … read more
TOM
TOM
Gunsmith
Law Enforcement Armorer
4,179 satisfied customers
ive misplaced the key to my safepurchased at lowes never changed
ive misplaced the key to my safepurchased at lowes never changed the factory code how do i openthe safe is there a way to find out the combination pretty sure i remember that the instructions said all… read more
ProShooter
ProShooter
Firearms Appraiser, Firearms Instructor
Various law enforcement academies
2,918 satisfied customers
can not open our safe and have been working at for a hour it is a thre
can not open our safe and have been working at for a hour it is a three number combination 66-52-98 serial number U846586. HELP PLEASE *****@******.***… read more
ProShooter
ProShooter
Firearms Appraiser, Firearms Instructor
Various law enforcement academies
2,918 satisfied customers
I purchased a Sentry safe at a yard sale ...... the door is
I purchased a Sentry safe at a yard sale ...... the door is open but the pins are out... the owners manual has 4 numbers on the cover from top to bottom they are A3807 AC105097 2023 34925 The battery … read more
ProShooter
ProShooter
Firearms Appraiser, Firearms Instructor
Various law enforcement academies
2,918 satisfied customers
We have a sentry safe. We have the combination. Nothing happens
We have a sentry safe. We have the combination. Nothing happens when we press the button combination. What can we do? My husband's medication is locked in the safe. Maybe the battery failed.… read more
Big River Guns
Big River Guns
Federal Firearms Dealer
1,110 satisfied customers
I have a Sentry Model DS5781. It has a key and a combo code.
I have a Sentry Model DS5781. It has a key and a combo code. I have both the key #2050, and the factory code. I cannot seem to get it to unlock. What am I doing wrong? I have been entering the factory… read more
FitnessSpecialist
FitnessSpecialist
Master\u0027s Degree
250 satisfied customers
Dear Sir, Have a electronic Sentry Safe with electronic access
Dear Sir, Have a electronic Sentry Safe with electronic access code in the form of "*----#". Need to change for security reasons. We do not have manual. Thanks, Ray… read more
Jon
Jon
Gunsmith/Police Officer/Training Officer
Vocational, Technical or Trade Scho
106 satisfied customers
I HAVE A SMALL ( 12 INCHES SQUARE ) SAFE. I has a 4 NUMBER
I HAVE A SMALL ( 12 INCHES SQUARE ) SAFE. I has a 4 NUMBER combination. It also has a round key. HERE IS MY PROBLEM. WHEN I ENTER THE 4 DIGIT CODE THEN #. IT BEEPS AND THE INPUT LIGHT LIGHTS.SOMETIMES… read more
Jesse Handel
Jesse Handel
Hobbyist
Bachelor's Degree
13 satisfied customers
I locked my combination in my sentry safe (push button combination),I
I locked my combination in my sentry safe (push button combination),I need to know where the model and serial # XXXXX XXXXX how to download the info so a notary can fill it out and send it in for the … read more
TOM
TOM
Gunsmith
Law Enforcement Armorer
4,179 satisfied customers
We have a brinks home safe, model 5072. We have had it for
We have a brinks home safe, model 5072. We have had it for several years with a combination code. 141624A. Unfortunately it appears the batteries have expired and we cannot access the combination. Als… read more
TOM
TOM
Gunsmith
Law Enforcement Armorer
4,179 satisfied customers
I have a sentry safe # s0500, the battery is dead, and I need
I have a sentry safe # XXXXX the battery is dead, and I need to know how I can get access to replace the battery. Also could you instruct how to change my combination code.… read more
TOM
TOM
Gunsmith
Law Enforcement Armorer
4,179 satisfied customers
I have dialed the code numbers and the proceed green light
I have dialed the code numbers and the "proceed" green light goes on but the safe does not open. Is the batter low? The battery light does not come on. Also Id not know where the battery is, so that I… read more
TOM
TOM
Gunsmith
Law Enforcement Armorer
4,179 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x