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That's a beautiful looking scope, when its working properly! Sounds like you may have gotten a dud. That happens sometimes with electronics. Since you just bought it, I'd say your best bet is to return it quickly for replacement.ATM has info on the return process here on their website - https://www.atncorp.com/rmaPlease note that you must have a Return Merchandise Authorization before sending it back.Any other questions?Jim
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