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I am trying to add additional stocks received as dividends…

Customer Question
I am trying to...

I am trying to add additional stocks received as dividends to my Money investment portfolio and an getting the following error:Unable to determine a supported Instrument Type:

Accountant's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

Windowss 10 and I have all current updates installed. I Have an HP Envy an also using Chrome as by defaut browers. I also tried updating using Microsoft Envy and got the same results. Has been working correctly until yesterday. I changed nothing else software settings etc.

Accountant's Assistant: Which software or app can I help with?

Microsoft Money

Accountant's Assistant: What have you tried so far with your Microsoft Money?

Nothing I am not sure what the eror message means.

Accountant's Assistant: Anything else you want the Software Expert to know before I connect you?

Have also re-booted my machine to see if that helped

Submitted: 7 months ago.Category: Finance
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Answered in 7 minutes by:
1/9/2018
Financial Professional: Kris8472,
 replied 7 months ago
Kris8472
Category: Finance
Satisfied Customers: 4,548
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Finance Question
Customer reply replied 7 months ago
It just started. I have used it for years using the same procedure and it worked great.
Customer reply replied 7 months ago
woud prefer to chat rather than a call right now.
Customer reply replied 7 months ago
I see from my credit card that you have charged my account for an additional 42.00. I did not authorize it.I am going to call my credit card company. I have got nothing from you and infact figured it out myself.
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