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Jon, Mac Enthusiast
Category: Finance
Satisfied Customers: 391
Experience:  Data Systems Analyst for a School District
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How can I follow steps to complete putting in new password?

Customer Question

How can I follow steps to complete putting in new password?
JA: The Accountant will know how to help. Please tell me more, so we can help you best.
Customer: I think you must ask me questions.
JA: Is there anything else important you think the Accountant should know?
Customer: Just downloaded new program for Mac from Mediavex They want Address and password
Submitted: 2 months ago.
Category: Finance
Expert:  Jon replied 2 months ago.

You should be able to go to and if the sign on screen does not come up automatically then click the "log in" word at the top right corner of the screen. On the sign in screen, click the "forgot your password" link at the bottom of the window and then enter your email and click the reset password *****

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