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Private lenders do NOT issue form 1098.
You should be able to e-file without form 1098 as long a you have tax identification of the lender.
On the Schedule A - that amount is reported on line 11.
On the dotted line below line 11, you need to write the lender's name, address and taxpayer identification number to show where the interest was paid.
The IRS will verify that the private lender reports that interest as income.
As long as you have a proper tax ID of the creditor - you should be able to file.
I know in 2015 TurboTax did not allow INIT for lender, but that was corrected.
You might want to communicate with their Tech support or
you may just mail your tax return as you suggested and we do not much time.
Do you have any tax due? If not - that will not make any difference - just will delay your refund.
If you still have any doubts, need clarification - please be sure to ask.I am here to help you with all Social Security / Tax related issues.