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Hi. Sorry to hear. I would first contact a loan officer at Sallie Mae and discuss your intent to refinance your student loan. Tell him/her that you are having trouble making payments and request an interest rate or balance reduction. Discuss your income and overall credit situation to give Sallie Mae a better sense of your financial status so it will be able to make a more educated business decision.
BankRate.com is an online option to see if there are any better rates.
Let me know if you have any questions. Thank you.
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