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I'm Lucy, and I'd be happy to answer your questions today.
There's no way to get a new birth certificate. The original birth certificate remains on file with the state unless it is amended. To amend it, a person has to be able to show a mistake. A person who has custody of a child but is not a biological parent doesn't have any grounds for being listed on the birth certificate. There's no way for this person to go get a new document. Legally, to get a copy of a birth certificate, a person must either be the person named, a parent, or have a court order. Depending on what your custody order says, she may be able to get a copy of the original. You could also get a copy and give it to her (if she'll pay for it), but you're not required to give up your original.
The same is true with Social Security cards. She can't get new cards if cards have already been issued for your children. Social Security will look at the birth certificate, realize cards have been issued, and reject the application. If the person in question has custody but is not a parent, social security will not give her copies of the cards without a court order.
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