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I live in Arlington, Texas and currently have AARP Medicare…

Customer Question
I live in Arlington...

I live in Arlington, Texas and currently have AARP Medicare ************** Plan 2 (HMO).My member ID is : ************. I am 75 years old and need cataract surgery in both eyes. I have astigmatism in my eyes and to get my vision corrected to 20-20 I will need Refractive Laser Assisted Cataract Surgery (ReLACS) and will require a special Toric lenses. I have spoken with Medicare and they will only pay for anterior capsulotomy. I dropped United Health Care Plan F, but have a 24 month guarantee if I want to go back. Will Plan F cover the cost of (ReLACS) and the special lens? Who can help me? I cannot open the GRES email from you.

Doctor's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Yahoo

Doctor's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

Web browser

Doctor's Assistant: What troubleshooting have you tried?

I called AARP Medicare Complete customer service at(###) ###-####and they kept transferring me to someone else, but never answered my question. I sent an email to Sandra ******, my insurance agent and she didn't answer so I sent the email to AARP Medicare Complete and they apparently responded though GRES, but I cannot open the email so I don't know is they really tried to answer or not.

Submitted: 7 months ago.Category: Eye
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Answered in 17 hours by:
11/29/2017
Eye Doctor: Dr. Rick, Board Certified MD replied 7 months ago
Dr. Rick
Dr. Rick, Board Certified MD
Category: Eye
Satisfied Customers: 12,173
Experience: Ophthalmology since 1994 with Retina sub-specialty interest
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Hi. I'm Dr. Rick and I have two decades of ophthalmology and retina surgery experience. I'm online and happy to answer your question today.

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Eye Doctor: Dr. Rick, Board Certified MD replied 7 months ago

Why do you need ReLACS?

Who told you that you need this?

What is your current glasses Rx?

What is your corneal topography?

Do you have any other medical problems or take any medications?

This is not an answer, but an Information Request. I need this information to answer your question. Please reply, so I can answer your question. I look forward to helping you.

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