Eye

Ask an eye Doctor and get an answer ASAP

Ask a Doctor,
Get an Answer ASAP!

My name is ***** ***** Marks I went to the ER on Sunday and…

Customer Question
Hello my name is...

Hello my name is ***** ***** Marks I went to the ER on Sunday and I was diagnosed with Conjuctivitis I was given eye drops and told to use cold compress for my righ eye and now I woke up this morning and my right eye lid is very heavy and it can hardly open I wonder to bring down the swelling, if I should use a cold compress or a warm compress

Doctor's Assistant: Thanks. Can you give me any more details about your issue?

My right eye is swollen and my eye lid feels very heavy It seemed to fine yesterday. I was able to open my eye but this morning, it appears to be worst

Doctor's Assistant: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Eye Experts (you only pay if satisfied). There are a couple customers ahead of you. We can help you for less if you're not in a rush. Are you willing to wait a bit?

Sure no problem. I have already contacted my supervisor and told her about the issue of my eye so Ireally don't see myself going to work today

Submitted: 2 years ago.Category: Eye
Show More
Show Less
Ask Your Own Eye Question
Answered in 2 hours by:
1/20/2016
Eye Doctor: Dr. A.S. Desai, Ophthalmologist replied 2 years ago
Dr. A.S. Desai
Dr. A.S. Desai, Ophthalmologist
Category: Eye
Satisfied Customers: 2,522
Experience: MS Ophthalmology with 13 years of surgical expereince
Verified

Hello,

It is better to use cold compresses for suspected viral conjunctivitis ( avoid warm compresses as it favors growth of bacteria). As long as there is no pain or blurred vision with light sensitivity, I guess the eyelid edema is due to the ongoing viral conjunctivitis only. Usually it lasts for 5-10 days and subsides naturally without any specific treatment. One needs to get urgent eye exam in case the edema persists and is associated with severe pain in the eye, photo sensitivity, discharge, dilated pupil not reacting to light ( infection spreading to orbit). Otherwise there is nothing to worry about and you can wait for the signs to subside gradually over the next few days.

If you need more help, please use the reply tab to continue our conversation. If you do not require further assistance, kindly rate my service.

Thank you and best wishes.

It was a pleasure to have answered this question.

----------------------------------------------------------------------------------------------------------------

Views expressed are for information purpose only and cannot substitute a visit to an ophthalmologist

Ask Your Own Eye Question
Eye Doctor: DrRussMD, Board Certified Physician replied 2 years ago
DrRussMD
DrRussMD, Board Certified Physician
Category: Eye
Satisfied Customers: 65,671
Experience: Internal Medicine--practice all of internal medicine, all ages, family, health, prevention, complementary medicine, etc.
Verified

Hello

This is a different expert.

You have already stated this is getting worse.

You might need a different ointment, an antibiotic ointment.

Do not wait until it is a worse emergency.

Go back now.

You might also need anti inflammatory treatment.

I am a double board certified US doctor.

Find me in the medical anytime for any question....Dr. Thomas only.

Please click a positive rating.

Ask Your Own Eye Question
Was this answer helpful?
Ask DrRussMD Your Own Question
DrRussMD
DrRussMD
DrRussMD, Board Certified Physician
Category: Eye
Satisfied Customers: 65,671
65,671 Satisfied Customers
Experience: Internal Medicine--practice all of internal medicine, all ages, family, health, prevention, complementary medicine, etc.

DrRussMD is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I feel so much better today, and upon further investigation believe that there is a chance that the responses I got saved me from a serious, even life threatening situation. I am very grateful to the experts who answered me.

Susan O.USA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dr. Dan B.

Dr. Dan B.

Board Certified Ophthalmologist

3,334 satisfied customers

Eye surgeon experienced in cataracts, glaucoma, retina & neuro-ophthalmology

Dr. Stan

Dr. Stan

Ophthalmologist

905 satisfied customers

Johns Hopkins Fellowship Trained, Certified and Licensed Medical Physician and Surgeon

Dr. Stevens

Dr. Stevens

Ophthalmologist

629 satisfied customers

Board Certified Ophthalmologist

Dr. Susan

Dr. Susan

Ophthalmologist

217 satisfied customers

Board Certified & Fellowship trained eye surgeon.

Dr. JP

Dr. JP

Ophthalmology, Oculoplastic Surgery

28 satisfied customers

Harvard Medical School, Massachussetts Eye and Ear

Dr-Trace

Dr-Trace

Board Certified Ophthalmologist

26 satisfied customers

Board Certified in General Ophthalmology

Dr. Daniel Jewelewicz

Dr. Daniel Jewelewicz

Board Certified Ophthalmologist

11 satisfied customers

Glaucoma Specialist, Associate Professor FAU, Teaching Faculty Bascom Palmer Eye Institute

< Previous | Next >

Related Eye Questions
Do you have an ophthalmologist that can answer my questions.
do you have an ophthalmologist that can answer my questions … read more
Dr. A.S. Desai
Dr. A.S. Desai
Ophthalmologist
2,522 satisfied customers
I'am 83 years old, my ophthalmologist recommended Entropion
I'am 83 years old, my ophthalmologist recommended Entropion surgery because my eyelashes are rubbing against my eye. I'm just wondering what could be some of the possible side effects of the surgery.… read more
Dr. Nina Lim
Dr. Nina Lim
Doctor of Medicine
442 satisfied customers
My daughter has conjunctivitis and I am wondering about a
My daughter has conjunctivitis and I am wondering about a remedy … read more
Dr.M.D.Mazumdar
Dr.M.D.Mazumdar
Consultant Gynecologist
MBBS. MD (Obstetrics and Gynecology
3,699 satisfied customers
Have sharp pain in right eye shooting to put pressure on t.
have sharp pain in right eye shooting to put pressure on t … read more
Dr. A.S. Desai
Dr. A.S. Desai
Ophthalmologist
2,522 satisfied customers
CONJUNCTIONS LEFT EYE. YEARLY CHECKUP 20/50. LEFT EYE RED
LEFT EYE RED MUCUS CORNER ON EACH SIDEwash with baby shampoo stop itching. mucus heavy during the night.… read more
Dr. A.S. Desai
Dr. A.S. Desai
Ophthalmologist
2,522 satisfied customers
It's an eye question are there ophthalmologists here? Rt Eye
It's an eye question are there ophthalmologists here? … read more
wieyedoc
wieyedoc
Ophthalmologist & Retina Specialist
Doctoral Degree
920 satisfied customers
I got this stabbing pain in my eye earlier. It only lasted a
I got this stabbing pain in my eye earlier. It only lasted a few seconds. And now I have a dull headache. What could that be? … read more
Dr. Arun Phophalia
Dr. Arun Phophalia
Consultant Surgeon and Sports Medicine
Post-Doctoral Degree
33,699 satisfied customers
I have a question for a Canada/USA based ophthalmologist
Hello, I have a question for a Canada/USA based ophthalmologist regarding corneal scarring, specifically on non-surgical approach. I am aware of a non-surgical option for reducing/ eliminating the sca… read more
wieyedoc
wieyedoc
Ophthalmologist & Retina Specialist
Doctoral Degree
920 satisfied customers
I get pain in my eyes that feel like brain freeze. The pain
I get pain in my eyes that feel like brain freeze. The pain only last a short time. It happens in both eyes but not at the same time. … read more
Dr. A.S. Desai
Dr. A.S. Desai
Ophthalmologist
2,522 satisfied customers
I seem to have anisocoria (dilated pupil) of >1mm in my
I seem to have anisocoria (dilated pupil) of >1mm in my right eye, for the past 12 hours at least, and it's not getting better. … read more
wieyedoc
wieyedoc
Ophthalmologist & Retina Specialist
Doctoral Degree
920 satisfied customers
Woke up in middle of last night with sharp pain in one eye.
woke up in middle of last night with sharp pain in one eye. Felt like it was under upper eyelid. I rubbed my outer eyelid and the pain increased. I know I suffer from dry eye. On other nights I have w… read more
Dr. A.S. Desai
Dr. A.S. Desai
Ophthalmologist
2,522 satisfied customers
I believe I have beginning conjunctivitis in both eyes. They
I believe I have beginning conjunctivitis in both eyes. They never itch or burn and that just started. I am an RN and my husband is an MD, but does not practice medicine. He does drug research, but do… read more
Dr. A.S. Desai
Dr. A.S. Desai
Ophthalmologist
2,522 satisfied customers
I went to the ophthalmologist and they found a freckle on my
I went to the ophthalmologist and they found a freckle on my retina which is a Choroidal Nevi (7:00nevus: max thickness -1.5mm High IR) … read more
Dr. A.S. Desai
Dr. A.S. Desai
Ophthalmologist
2,522 satisfied customers
I have been seen by both Ophthalmologists & Neurologists but
I have been seen by both Ophthalmologists & Neurologists but have not had satisfactory answers. … read more
wieyedoc
wieyedoc
Ophthalmologist & Retina Specialist
Doctoral Degree
920 satisfied customers
I met with that other ophthalmologist in the same office
I met with that other ophthalmologist in the same office today, and she went into considerable detail about my present condition and what changes she recommended in all the steps I have been doing. He… read more
wieyedoc
wieyedoc
Ophthalmologist & Retina Specialist
Doctoral Degree
920 satisfied customers
My ophthalmologist says I have Dry Eye, but he isn't
My ophthalmologist says I have Dry Eye, but he isn't specific about how bad my condition is. It seems to have suddenly started to become a problem only about 4 months ago, and I'm currently using Xiid… read more
wieyedoc
wieyedoc
Ophthalmologist & Retina Specialist
Doctoral Degree
920 satisfied customers
Can an ophthalmologist see a brain tumor in the front of the
Can an ophthalmologist see a brain tumor in the front of the head or eyes? Or any indication of one ? When the eyes are dilated ?… read more
Dr. Arun Phophalia
Dr. Arun Phophalia
Consultant Surgeon and Sports Medicine
Post-Doctoral Degree
33,699 satisfied customers
Is there an ophthalmologist available? I am having trouble
Hello, is there an ophthalmologist available? I am having trouble with continuing dry eye, red eyes, tight stiff eye muscles and blurry vision. Recently, my eyes have been watering mostly when I wake … read more
Dr Stan
Dr Stan
DO
3,179 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x