Customer: Hello my name is ***** ***** Marks
I went to the ER on Sunday and I was diagnosed with Conjuctivitis I was given eye drops and told to use cold compress for my righ eye and now I woke up this morning and my right eye lid is very heavy and it can hardly open I wonder to bring down the swelling, if I should use a cold compress or a warm compress
JA: Thanks. Can you give me any more details about your issue?
Customer: my right eye is swollen and my eye lid feels very heavy It seemed to fine yesterday. I was able to open my eye but this morning, it appears to be worst
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Eye Experts (you only pay if satisfied). There are a couple customers ahead of you. We can help you for less if you're not in a rush. Are you willing to wait a bit?
Customer: sure no problem. I have already contacted my supervisor and told her about the issue of my eye so Ireally don't see myself going to work today
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.