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Ask Dr. Rick Your Own Question
Dr. Rick
Dr. Rick, Board Certified MD
Category: Eye
Satisfied Customers: 11414
Experience:  Ophthalmology since 1994 with Retina sub-specialty interest
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I have been using Refresh drops for my dry eyes.

Customer Question

I have been using Refresh drops for my dry eyes.
Unfortunately, I mixed up the bottle for growing eyelashes (Latisse) and did lattise drops for the last 2 or 3 days.
This morning my eyes are itchy, very red, and even under and over the eyes are red.
The bottles look exactly the same. Do I need immediate medical help?
Submitted: 5 years ago.
Category: Eye
Expert:  Dr. Rick replied 5 years ago.
Dr. Rick :

Hi. I'm online and happy to answer your question today.

Dr. Rick :

No. Everything will be fine.

Dr. Rick :

Latisse is actually a very similar drop to a glaucoma medicine and it will not damage your eye at all......but it can cause your eye to be red. This is nothing to worry about as it will clear up with time and needs no medical attention.

Dr. Rick :

You can use cold compresses and preservative free artificial tears to soothe your eyes.

Dr. Rick :

Does this make sense to you?

Dr. Rick :

Please remember the top 3 ratings are positives [Excellent service is my goal] and this is how we are compensated. Please don't click "bad" or "poor" service as this leaves me negative feedback. If you aren't 100% satisfied, just click "reply." I will be happy to discuss your issue in more depth and do everything I can to provide you with the information you require.

Otherwise, a high positive rating is very much appreciated, bonuses are great, and find me anytime for follow up.

Let me know if you have further questions.

Customer: replied 5 years ago.
One more quesstion. My eyes are burning. Is the Refresh eye drops preservative free. Today being a holiday I'm not sure if I can get a pharmacy that is open.
Expert:  Dr. Rick replied 5 years ago.
No. They are not, but if you can't get preservative free drops then the refresh will work just fine.