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On the 20 December 2018 we traveñ, On the 20 December 2018
On the 20 December 2018 we travelled from Malaga Spain to Miami with a stop over in Madrid. We were to pick up a cruise ship in Fort Lauderdale for a 14 day cruise over Xmas and New Year. However the baggage did not arrive in Miami. The baggage handler told us that the baggage had been left in Madrid and would arrive in the next flight. We asked about compensation and was told that we could claim €100 per day. Unfortunately we never did receive the baggage during our cruise. On arriving home in Malaga we were informed that the luggage had been held in Miami. It arrived at out home the day after our return on the 5th January 2019 17 days later. We kept all our receipts for the purchase of clothes etc. of around €1,400 and sent these to Iberia. They came back and offered €350.00 which we declined as it did not cover our expenses. What are our rights. … read more
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DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

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