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Thanks for your request. Please provide me the due date of the first part to ensure I complete it accordingly. I will let you know if I have any further questions.
Sorry for my late response, I was away from the office for most of the day. Unfortunately, after revising all your requirements and the due dates, the sooner I can have the outline ready is by the 7th due to previous assignments. If that time is not suitable, I can opt out to allow an available expert assist you sooner.
I have been experiencing some system issues since yesterday, which have affected by ability to complete your assignment on time. I was wondering if you could extend your deadline for Sunday. Please let me know if that is the case and I will post your assignment by Sunday morning at the latest.
Thanks for your understanding.
The document was completed. Please accept the offer.
Not sure what you were originally charged, because experts do not handle billing for the site. It was my understanding that you needed the whole project completing by the 11th, since I have to post the first answer, I sent you the Premium Service Offer by 5:35 pm including the complete offer to cover for the project. I perfectly understand your complaint and not accepting the offer. At this point I think you already took the best approach to complaint and request customer service to refund your deposit. I suggest you open a new posting for the final project and work with a different expert that is willing to take on completing this project. I apologize that after working with you several times, having some weather related connectivity issues affected your delivery and your level of satisfaction with my work.
Best of luck to you,