Employment Law

Employment law questions? Ask an employment lawyer.

Ask a Lawyer,
Get an Answer ASAP!

I started at Stoneham Bank on January 2, 2018, I was hired…

Customer Question
I started at Stoneham...

I started at Stoneham Bank on January 2, 2018, I was hired to do sales. My training was interrupted five times: one snow day, two holidays, and four days the trainer did not come in to train me, the IT department did not give me access to all the systems required to be trained on. It was a week and a half before I could sign in to use some of the systems that were required. I was required to complete over thirty compliance tests in 30 days from my hire date, however IT department did not give me access to the compliance test system for two weeks, so I was trying to take 8 to 10 tests a day, so I could complete the training within the 30 days.
I was requested to attend a meeting with my two supervisors on February 5, 2018 and was told that they had expected me to have 3 to 4 businesses accounts open as soon as I got there. This bank did not have a sales culture, having been in Banking for 20 years and doing very well at achieving my sales goals, I knew you could not get a business to change their bank after visiting them once. I researched and visited nine businesses to introduce myself and the bank. When they came in for a meeting with me on February 5, 2018 at 5:00 PM in the training room, I was told by Anna and Rhonda, that if I did not have 3 to 4 business accounts opened by Friday, they would have to terminate me. Rhonda (one of the supervisors even asked me if I was thinking of quitting. I tried to explain to them when you do cold calling on businesses you are not going to get a business to change their bank on the first visit. I told them even if you get an introduction to the business from a friend of the business owner, it takes at least three to four visits before they will make a bank change. I went to see Human Resources the next day at the end of my day and explained to Dawn, VP of Human Resources, what occurred in the meeting the previous day. I then ask Dawn if I should wait until Friday for them to fire me or if I should leave that day. Dawn handed me all the information for Unemployment benefits and said I could sign up to collect benefits. I knew in three days I would not be able to have 3 to 4 accounts opened by Friday. So, I told Dawn I would quit. I was under a lot of stress while I was trying to learn 5 new computer systems, I had never worked on these systems at the other three banks. I made over thirty cold calls to businesses to try and obtain appointments to visit them. At night at home I was researching businesses, so I could call them the next day. Rhonda also told me to I was trying to observe a couple of hours a day in the branch and go behind the teller line and train the employees on sales. take all the compliance tests, plus learning the benefits and features of the products the bank offered customers. I was humiliated by my supervisor Rhonda when she stated "I want you in the branch today observing, but I want you to assist customers and I will shadow you and help you through the five computer systems, which you have not been trained on, that you will need to assist Customers." I took my first customer and when I looked for Rhonda to help, she was no longer in the branch. I had to leave the customer and go to the teller line to find someone to help me. There were only three tellers and they had four customers waiting for them, plus the customers at drive-up. In my whole working career, I had never given poor customer service for lack of training. I felt the teller who had to help me left her customer unattended, and my customer who wanted to roll over a Certificate of Deposit that should normally take 10 minutes was in my office for over thirty minutes and I just kept apologizing to them. I have never felt so humiliated. I pride myself for giving for always giving exceptional service. At the other banks I worked at I was recognized for the exceptional customer service I gave. I gave this bank 110% as I had done throughout my career. I came in early and sometimes left late. I have

Lawyer's Assistant: Have you discussed the termination with a manager or HR? Or with a lawyer?

I was denied unemployment benefits because I quit. I have asked for an appeal. My name is*****: Are you an "at will" employee? Do you belong to a union?

I believe all bank employees are at will employees

Lawyer's Assistant: Anything else you want the lawyer to know before I connect you?

I think I told you everything.

Submitted: 4 months ago.Category: Employment Law
Show More
Show Less
Ask Your Own Employment Law Question
Answered in 2 minutes by:
3/17/2018
Employment Lawyer: Infolawyer, Lawyer replied 4 months ago
Infolawyer
Infolawyer, Lawyer
Category: Employment Law
Satisfied Customers: 62,854
Experience: Licensed attorney helping employers and employees.
Verified
what can I answer for you?
Ask Your Own Employment Law Question
Customer reply replied 4 months ago
Will I be able to collect unemployment benefits , I am in my sixth week and they just sent me the denial letter Friday. I have 10 days from Friday to appeal.
Employment Lawyer: Infolawyer, Lawyer replied 4 months ago
You should. There is no valid ground to deny. You didn’t resign or terminated for cause.You want to prepare your case by creating a time line starting from the earliest event. For each event, write down key details and witnesses and if there is a document that relates to it, save it and refer to it. This timeline can be very valuable in narrating your case and presenting it later in a concrete and specific way.You may also try to negotiate for a severance. martindale.com and findlaw.com are both excellent lookup directories. Both highly rated. Both used by lawyers. Easy to search and find local options.By being prepared and pressing your claim, the other side should feel the pressure and consider the risk of losing and legal fees. That realization can help bring about a settlement!Please let me know if the reply is acceptable by responding “yes” or “acceptable”
Ask Your Own Employment Law Question
Customer reply replied 4 months ago
Please cancel this I will call a local lawyer on Monday.
Customer reply replied 4 months ago
I am calling my bank and telling them to only allow the $5.00 charge.
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an employment lawyerLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Allen M., Esq. Your Own Question
Allen M., Esq.
Allen M., Esq.
Allen M., Esq., Employment Lawyer
Category: Employment Law
Satisfied Customers: 13,406
13,406 Satisfied Customers
Experience: Employment/Labor Law Litigation

Allen M., Esq. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I must thank you all for such a positive and knowledgeable Expert in your Employment Law category. She has provided much relief and answers for me in the midst of dealing with a case. I am totally pleased with her customer service and care.

MildredWashington, DC

Excellent direction from Socrateaser to help me preserve and pursue my rights as a proud American who has become unemployed in this messed-up economic downfall. Thank you

Happy CustomerDenver, CO

Mr. Kaplun clearly had an exceptional understanding of the issue and was able to explain it concisely. I would recommend JustAnswer to anyone. Great service that lives up to its promises!

Gary B.Edmond, OK

My Expert was fast and seemed to have the answer to my taser question at the tips of her fingers. Communication was excellent. I left feeling confident in her answer.

EricRedwood City, CA

I am very pleased with JustAnswer as a place to go for divorce or criminal law knowledge and insight.

MichaelWichita, KS

PaulMJD helped me with questions I had regarding an urgent legal matter. His answers were excellent.

Three H.Houston, TX

Anne was extremely helpful. Her information put me in the right direction for action that kept me legal, possible saving me a ton of money in the future. Thank you again, Anne!!

ElaineAtlanta, GA

< Previous | Next >

Meet the Experts:

Allen M., Esq.

Allen M., Esq.

Employment Lawyer

13,406 satisfied customers

Employment/Labor Law Litigation

Marsha411JD

Marsha411JD

Lawyer

12,490 satisfied customers

Licensed Attorney with 29 yrs. exp in Employment Law

Infolawyer

Infolawyer

Lawyer

62,854 satisfied customers

Licensed attorney helping employers and employees.

JB Umphrey

JB Umphrey

Lawyer

6,273 satisfied customers

Assisting employees and employers for over 14 years.

John

John

Employment Lawyer

4,029 satisfied customers

Exclusively practice labor and employment law.

Dimitry K., Esq.

Dimitry K., Esq.

Attorney

3,007 satisfied customers

I provide employment and discrimination law advice in my own practice.

ScottyMacEsq

ScottyMacEsq

Lawyer

2,893 satisfied customers

Licensed Texas General Practice Attorney

< Previous | Next >

Related Employment Law Questions
I was released from my role as assistant branch manager with
I was released from my role as assistant branch manager with Bank of America. I was released due to performance I had 2 high shortages when operating a teller drawer. I was brought in to the industry … read more
ScottyMacEsq
ScottyMacEsq
Lawyer
Doctoral Degree
2,893 satisfied customers
I think I am getting fired today and I am sick about it, I
I think I am getting fired today and I am sick about it, I thought I was finally doing my job right. I work in a mortgage servicing call center. my calls were being monitored which I have nothing to h… read more
John
John
Employment Lawyer
Doctoral Degree
4,029 satisfied customers
I wear hearing aids and i am currently working in a bank as
I wear hearing aids and i am currently working in a bank as a teller. I have only been on the job for 2 weeks. Last week my branch manager asked me if i have a hearing problem and i replied yes i wear… read more
Sam
Sam
Attorney
Doctoral Degree
10,701 satisfied customers
I was hired to work as a teller in a bank that is one of the
I was hired to work as a teller in a bank that is one of the top five in the country. During training, I was told about "Team Accounts" that are available to employees that are essentially regular ban… read more
Tina
Tina
Doctoral Degree
83 satisfied customers
My daughter was recently hired by a major bank as a teller.
My daughter was recently hired by a major bank as a teller. She was placed in a branch that is predominately black, while she is white. Her immediate supervisor is black, and has been unbearable towar… read more
Lady Themis
Lady Themis
Attorney
Doctoral Degree
65 satisfied customers
I feel my husband was unfairly terminated from his job and
I feel my husband was unfairly terminated from his job and I need some advice, please. My husband worked for Wells Fargo Bank as a Service Manager 1 for 6 years. He has a stellar work history with the… read more
JB Umphrey
JB Umphrey
Lawyer
Juris Doctor
6,273 satisfied customers
The following is a listing of only some of the items that took
The following is a listing of only some of the items that took place @ Palm Bay Ford, Palm Bay Florida: I am sending this letter to follow up on the items we discussed prior to my resigning. I wanted … read more
LawTalk
LawTalk
Attorney at Law
Juris Doctor
128 satisfied customers
I am currently the Head Teller at a community savings bank.
I am currently the Head Teller at a community savings bank. This past year my branch manager has been grooming me for a supervisor position that just became available. My manager's 2 bosses, one a VP … read more
Tina
Tina
Doctoral Degree
83 satisfied customers
I work as a bank teller for 14 years and made one (1) accidental
I work as a bank teller for 14 years and made one (1) accidental error ( I accepted a check deposit payable to Example: ABC Hardware LLC and was deposited to an account name which is ABC Hardware INC.… read more
Marsha411JD
Marsha411JD
Lawyer
Doctoral Degree
12,490 satisfied customers
Hello,My District Executive of the Bank I work for recently
Hello, My District Executive of the Bank I work for recently told me that I was being reassigned to another branch because of sales performance and the fact that I do not speak Spanish. I am of Africa… read more
Sam
Sam
Attorney
Doctoral Degree
10,701 satisfied customers
I GOT TERMINATED FROM MY CSR SUPERVISOR JOB AT STOCKMANS BANK
I GOT TERMINATED FROM MY CSR SUPERVISOR JOB AT STOCKMANS BANK IN ALTUS OKLAHOMA AND I HAD NEVER BEEN WRITTEN UP OR BEEN IN ANY KIND OF TROUBLE. OUR TOWN HAD A NATURAL DISASTER ICE STORM (DECLARED BY T… read more
Infolawyer
Infolawyer
Lawyer
62,854 satisfied customers
I was unjustly terminated I was a bank teller and my supervisor
I was unjustly terminated I was a bank teller and my supervisor told me to figure out a reverse on a transaction. I did so then she told me I couldnt do it that way, so I said then you need to help me… read more
Marsha411JD
Marsha411JD
Lawyer
Doctoral Degree
12,490 satisfied customers
I do not want this to be published and I want to remain anonymous A
I do not want this to be published and I want to remain anonymous A few weeks ago I was fired from my job in a bank. In a previous incident I found my teller manager force balancing and after calling … read more
PaulmoJD
PaulmoJD
Attorney At Law
Doctoral Degree
106 satisfied customers
I worked as branch supervisor for a Credit Union, recently
I worked as branch supervisor for a Credit Union, recently I applied for a branch manager position, I was denied because HR said they chose a another qualified person, they gave the branch manager pos… read more
MDLaw
MDLaw
Attorney
Post-Doctoral Degree
358 satisfied customers
I have been with my company for 12yrs as a branch manager,
I have been with my company for 12yrs as a branch manager, I was told in November that I has have 3 months to bring up the branch revenue, I replied with economy the way it is, will be a tough one as … read more
Experienced Attorney
Experienced Attorney
JD
268 satisfied customers
If you have trained for a postion 11 mos ago, during the time
If you have trained for a postion 11 mos ago, during the time 2 other people got their postion and i haven't. I'm african american with more exprience and their white with less. I work act a bank and … read more
Infolawyer
Infolawyer
Lawyer
62,854 satisfied customers
Hello, I work for a bank, I am a teller. The reason for my
Hello, I work for a bank, I am a teller. The reason for my inquiry is I processed a transaction for a customer last week. for some reason or another the deposit did not post to her account until yeste… read more
Cowgirl Lawyer
Cowgirl Lawyer
Attorney at Law
Juris Doctorate
1,266 satisfied customers
I have a question on Labor Law in Alabama. My son was hired ...
I have a question on Labor Law in Alabama. My son was hired to work at a retirement home as an activities director's assistant. After he was hired, he was told to report to the office the following Mo… read more
Family Physician
Family Physician
Doctoral Degree
140 satisfied customers

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.

The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service (last updated February 8, 2012).

Show MoreShow Less

Ask Your Question

x