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What do the points represent?
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If your wife's absence can be considered leave under the Family Medical Leave Act (FMLA), then you are correct that Macy's should not take any points. It would likely be considered leave under the FMLA if she's been working there for longer than one year. Accordingly, she would likely have a valid complaint under those circumstances. If she has not been there for one year, then Macy's may deduct points since your wife would not be protected under law even with a doctor's note.
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Macy's is correct that your wife must have worked at least 1000 hours (which comes out to slightly under 20 hours per week). I apologize for not mentioning that ... it's not usually an issue in these cases.
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