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Answered in 5 minutes by:
4/25/2023
Cody, Computer Support Specialist
Category: Email
Satisfied Customers: 22,586
Experience: Systems Engineer
VerifiedWelcome to Just Answer!
My name is ***** ***** Microsoft certified tech with 14 years of experience.
You may receive an option for remote assistance. This only works on a computer.
If you would like this option, please let me know. If not, continuing in the chat is perfectly fine.
I'm sorry to hear that you're locked out of your Comcast account.
I know it can be frustrating when you're unable to access your email.
Please go to the following link to reset your password. https://idm.xfinity.com/myaccount/reset
Enter your email and click continue.
Follow the on-screen steps to recover your account.
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