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4/12/2023
VerifiedHi, my name is ***** ***** tech expert with around 20 years of experience, thank you for allowing me to assist you today! Please allow me to welcome you to JustAnswer, an independent fee-based question and answer site. I'm sorry to hear you're having trouble. I know that can be frustrating. Let’s see if we can quickly get this handled for you! If you have anything to add, let me know!
I just want to set expectations up front. You have contacted JustAnswer, not Roku - so we unfortunately can't do anything that you can't :) However, we can detail what they provide for this type of issue. Here is what they provide:
Option 1: please go here to reset your password: **********://my.roku.com/password/reset#!
Option 2: If these steps do not work for you, for further guidance, please contact support directly at 1.***-***-****.
Is there anything else regarding this issue I can help you with today?
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
