I need to access my gmail account which i totally forgot the…

Question

This answer was rated:

★★★★★

I need to access my gmail account which i totally forgot the…

Hi. I need to...

Hi. I need to access my gmail account which i totally forgot the password. The gmail address is **********. I tried practically everything that was recommended but still fail

Technician's Assistant: Hi. Do you remember any old passwords you've used with your Gmail account?

That is the problem. As the gmail was set up quite a while ago. I have totally forgot the password *****: Are you logged into your Gmail account on any other devices?

That email that i forgot the password ***** logged in in my old devise which was longer in use

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Nope. Just need to recover back my email i.e **********

Show Less

Ask Your Own Email Question

Customer reply replied 6 months ago

Still failed with your method

Customer reply replied 6 months ago

I received message from Google saying that my email is still active. I was instructed to click “i dont remember my password “ in the recovery form provided but there is no such box to click. So my status now still status quo. Still cannot log in to my account

Email technician: Tech-Expert, Email Technician replied 6 months ago

Even after submitting the form using Option 2, if you are not able to recover the account, please use the below link to get connected with Google customer service, they will be able to help you to recover the account for you.

https://support.google.com/accounts/contact/google_account_contact

https://www.google.com/contact/

https://gsuite.google.co.in/intl/en_in/support/

https://support.google.com/accounts/?visit_id=*****************6-3968836491&rd=1#topic=3382296

Tech-Expert, Email Technician

Category: Email

Satisfied Customers: 12,590

Experience: Technical Support Engineer

Verified

Tech-Expert and 87 other Email Specialists are ready to help you

Ask your own question now

Was this answer helpful?

Yes

No

How JustAnswer works

Describe your issueThe assistant will guide you

Chat 1:1 with an email technicianLicensed Experts are available 24/7

100% satisfaction guaranteeGet all the answers you need

Email technician: Tech-Expert, Email Technician replied 6 months ago · Answer 1

Hello! Welcome to JustAnswer. My name is***** am happy to be assisting you today.

I understand that you are facing an issue in log into your email account. If that is correct, I will be glad to help you in fixing the issue.

Kindly follow the instructions below to recover your Gmail/Google account:

Option 1:

1. Go to the Gmail account recovery page: https://accounts.google.com/signin/recovery

2. Enter the email address that you wish to reset the password *****

3. Click the NEXT button.

4. Enter the last password ***** remember and click on Next. If not, click on Try another way then follow the on-screen instructions to reset the password.

Note: You must have access to the recovery email or phone number to recover the Gmail account. If not please try contacting your phone service provider and check if you are able to get back that number.

Let me know if you face any difficulties in following the above steps.

Email technician: Tech-Expert, Email Technician replied 6 months ago · Answer 2

Option 2:

If you are unable to use the online recovery options, then you can fill out this form using the below link and submit a request to Google. Google will review the request and get back to you. This is the only possible option available.

https://support.google.com/accounts/contact/disabled2

(NOTE: It may take up to a few days for the Gmail team to get back to you.)

I need to access my gmail account which i totally forgot the…

How JustAnswer works

JustAnswer in the News:

What Customers are Saying:

Meet the Experts: