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I had to get a new phone abs I can't remember my gmail

Customer Question

I had to get...

I had to get a new phone abs I can't remember my gmail password. I don't have access to the phone number connected to my account. I have to get into my gmail account somehow

Technician's Assistant: Do you remember any old passwords you've used with your Gmail account?

Not specifically

Technician's Assistant: Are you logged into your Gmail account on any other devices?

Yes. My old phone is but the screen is completely shattered and I can't even unlock it.

Technician's Assistant: Is there anything else you want to add before I connect you?

The gmail I'm trying to get into is***@******.***

Submitted: 2 years ago.Category: Email

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Answered in 5 minutes by:

12/10/2020

Email technician: Expert, Email Technician replied 2 years ago

Expert, Email Technician

Category: Email

Satisfied Customers: 12,603

Experience: Customer support Engineer

Verified

Hello! Welcome to JustAnswer, an independent paid Question & Answer web portal. My name is***** am happy to be assisting you today.
I am sorry to hear you are having trouble with Email Account. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Email technician: Expert, Email Technician replied 2 years ago

You may recover your Gmail in the below link.

1. Kindly enter your email address / phone number and click on Next.

2. Enter the last password ***** remember using with this Google Account.

3. Kindly choose any recovery option which is available.

https://accounts.google.com/signin/v2/recoveryidentifier?hl=en&flowName=GlifWebSignIn&flowEntry=ServiceLogin

Note: Try not to skip questions. If you're unsure of an answer, take your best guess rather than moving on to another question.

Use a computer, phone, or tablet where you frequently sign in. Use the same browser (like Chrome or Safari) that you usually do.

Be in a location where you usually sign in, like at home or at work.

If you don't have access to any recovery option, you may escalate your login issue to Google in the below link.

https://support.google.com/accounts/contact/disabled2

enter all the details (also enter your mobile number if you have) to prove that you are the true owner of the Gmail account. Gmail will verify your account and contact you within 3-5 days).

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