I have an issue with Gmail but haven't given any details…

Hello Valued Customer, My name is Wisal.

Thank you for contacting JustAnswer. I hope this message finds you well.

I understand you are having trouble accessing your Google Account. Please follow the steps below to resolve this issue:

Step 1: Try to recover your Google Account using each of the following methods:

• From the device, you’re currently signed in to,
• On a device you’ve used with the account previously, or
• From a location where you usually sign such as home or work.

Step 2: Visit the Account Recovery Tool at g.co/recover. If you don't remember your email address, click Forgot Email beside the Next button.

Step 3: If you've set up any recovery options, you'll be prompted to enter them. Choosing the right option helps to validate the account you're trying to recover.

Step 4: Answer all the questions to the best of your knowledge. A verification code will be sent to ensure you still have access to the recovery options.

Step 5: If you don't have any recovery options, you’ll be asked to provide a contact email we can use to reach you. A verification code will be sent to the contact email.

Step 6: Enter the verification code carefully on the screen. It helps to validate the email account you're trying to recover.

Step 7: If you receive a message saying "Google couldn't verify this account belongs to you", it means you need to attempt recovery again by going back to 'Step 1'. Please remember to provide as much information as you can.

If these steps didn't work, you may try g.co/loginhelp.

Please note that this is the only way to recover your account. If you are having trouble completing any of these steps, you can find tips to complete the account recovery steps in the Help Center.

For more info on keeping your account secure, please see the Account Security Checklist.

If you have further questions regarding this issue, please reply to this email and I'm glad to help.

Thanks,Your Friendly Expert.