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My wife died so I cancelled her Amazon Prime Account. Now I
My wife died so I cancelled her Amazon Prime Account. Now I wish to open a Prime account but I have repeated problems with my email address and passwords. Prime seems to continue using old data. How c… read more
Tech Raksh
Tech Raksh
Customer support Engineer
Engineering
1,365 satisfied customers
I cannot get help with logging in. When I am told I will be
I cannot get help with logging in. When I am told I will be sent a new number to authenticate it does not reply to my email. My email is***@******.*** … read more
BobC
BobC
Computer Engineer
Masters
2,521 satisfied customers
Im trying to reset the password on my account, but i no
Hi, im trying to reset the password ***** my account, but i no longer have the credit card they are using for ID/ all im using is my Prime card. how can i update the info. … read more
Rennan Lui
Rennan Lui
IT Specialist
Associate Degree
5,829 satisfied customers
We are having serious problems with our account. Someone
yes, someone tried to use our account. I didn't see the notification my husband did. When he told me about it I immediately changed our password. Since doing that our account has been canceled. I opened another account now they want us to pay for prime again when our subscription ran thru 12-28-2020. Also, I used the same email just different password … read more
Tech Shru
Tech Shru
Bachelor Engineering
1,206 satisfied customers
I have returned 3 M glue. you have received the item on 4/29
I have returned 3 M glue . you have received the item on 4/29 and I was supposed to get credit on my card within 4-66 hrs. I have received a letter from chase bank charging me $38.97 plus $15.00 late … read more
Shawn
Shawn
IT Analyst / Consultant
Masters in Information Systems
2,062 satisfied customers
PearlI have two Prime accounts as of a few days ago. One of
Second opinion] Hi PearlI have two Prime accounts as of a few days ago. One of them is an account I opened with my cell phone that turned into a Prime account somehow, probably due to an error on my p… read more
Robert H
Robert H
Senior IT Technician
Bachelor of Science
1,881 satisfied customers
I just want to know if I have a prime acct to go with my
I just want to know if I have a prime acct to go with my prime video for which I am being charged almost 15 dollars a month and my correct email is now marg***@frontier.com … read more
ZAID ALAMRO
ZAID ALAMRO
Computer Technician
Masters
790 satisfied customers
Is Stepp I just have Amazon prime but I don't know what
Is Don Stepp I just have Amazon prime but I don't know what happened to it can you let me know something … read more
Robert H
Robert H
Senior IT Technician
Bachelor of Science
1,881 satisfied customers
Trying to cancel my prime with no success. Would like to
Trying to cancel my prime with no success. Would like to talk to someone … read more
BobC
BobC
Computer Engineer
Masters
2,521 satisfied customers
Have an account in Swizterland and apparently also in the
Have an account in Swizterland and apparently also in the USA. Any way to hook up the two accounts. I have a Prime memebership for videos in Switzerland and am debited from my credit card monthly. Whe… read more
Joseph Newman
Joseph Newman
Computer Science
869 satisfied customers
Well Ellen I was going to come unloaded with a truck
Well Ellen I was going to come unloaded with a truck drivers.as a mad driver. But here is my problem> I have tryed opening my account several times with my e mail adress, even try by opening a new … read more
Vishnu
Vishnu
Engineer - Information Technology
Microsoft Certified Technology Specialist (MCTS)
601 satisfied customers
I am a Prime Amazon I am being billed 13.95 a month on my
I am a Prime Amazon I am being billed 13.95 a month on my Discover Acc yet I cant get signed in I am Eleanor E Stiles I have a password ********@******.*** … read more
Rafi
Rafi
IT Manager
Bachelors of Science
5,072 satisfied customers
I want to place an order. I want to pay you now,but you are
I want to place an order. I want to pay you now,but you are asking me the expiration date of a card,That is lost ,so I want to use my Amazon prime VISA card.,instead. If you check my account,you will … read more
Rafi
Rafi
IT Manager
Bachelors of Science
5,072 satisfied customers
Jaaxy, I have not used your service in 3 months. I sent you
Jaaxy, I have not used your service in 3 months. I sent you an e-mail to cancel. So I need 3 months of $49 credited to my Debit Card. … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
4,002 satisfied customers
I appear to have a prime membership but cannot find my login
Hi, My name is***** and I appear to have a prime membership but cannot find my login information. Can you help? There are charges on my discover card for merchandise and I wonder if my daughter Melani… read more
Max
Max
IT Consultant, Network and System Admin
Network Administration
2,473 satisfied customers
Nothing. I tried to cancel my prime membership the day I
Nothing. I tried to cancel my prime membership the day I took it out. If it is not canceled will u make sure it gets canceled. ***@******.***. Customer #1111166803 … read more
Robert M.
Robert M.
Bachelor's Degree
3,740 satisfied customers
I'd like to find out why amazon did not return my money,
Hi, I'd like to find out why amazon did not return my money, I've paid for prime and canceled that service in 3 days. $12.99. Last month I spoke with the customer service and they said that this month… read more
Bing
Bing
Freelance IT Consultant
1,166 satisfied customers
Nothing. I probably hit something I shouldn't have. I'm
Nothing. I probably hit something I shouldn't have. I'm trying to speak to someone about my Amazon Prime that I just signed up for and I don't know how to get through to them. Can you help? … read more
Ricky - Expert Tech
Ricky - Expert Tech
Bachelor's Degree
5,291 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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