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Second Opinion) I bought new kindle paperwhite and cannot
(Second Opinion) Customer: I bought new kindle paperwhite and cannot access my account to transfer books. Also my email address has changed to [email protected]***** … read more
Stefan
Stefan
IT Manager / Webmaster
Associate Degree
471 satisfied customers
I have a new computer and a new cell number becaise other
I have a new computer and a new cell number becaise other computer..died and number changed because I had been hacked oon other one. I need a new paswword for g mail sent to new number(###) ###-#### … read more
Tech Expert
Tech Expert
Email Expert
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Am trying to sign in. And a text is being send to number I
Am trying to sign in. And a text is being send to number I no longer have? … read more
Tech Expert
Tech Expert
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I cannot access my account, because I cannot verify with the
I cannot access my account, because I cannot verify with the code sent to my email address. It is an address that was hacked a few years ago. … read more
Tech Raksh
Tech Raksh
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My email address has changed but I don't know how to change
my email address has changed but I don't know how to change it on my account. We were previously with xplornet and have now switched to Bell. … read more
Tech Raksh
Tech Raksh
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I'm having trouble signing back in it won't accept either
I'm having trouble signing back in it won't accept either email address which that won't let me change or my new my new secret code whatever please help me get back into my account I open my account y… read more
Vishnu
Vishnu
Engineer - Information Technology
Microsoft Certified Technology Specialist (MCTS)
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I am trying to get on my gmail account so I can get on
I am trying to get on my gmail account so I can get on amazon! I can not get amazon to accept my password, but I don't know why I can't! Is there a way I can change my google password? … read more
Benjie
Benjie
Computer and IT support Engineer
Bachelor's Degree
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Ellen I have recently finished working with a firm where my
Hi Ellen I have recently finished working with a firm where my microsoft account was accessed on my computer. Now when I log in to my business microsoft account the old one shows up requesting passwor… read more
Tech Expert
Tech Expert
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I have a real big problem, an odd one. I started gmail many
I started gmail many years ago, with this account:***@******.***. After some years, i opened another address;***@******.***. In time, i preferred this latter, and made it my "preference". But i never closed the previous one. Friends told me that if i stopped checking my***@******.***, it will "expire"by itself, after some time. (???) The problem is that in the meantime i forgot my gibanitza password. No problem, the important mails arrived only at***@******.***...But on Amazon, my password ***** ***** the old one...Now, i cant'enter my amazon account anymore. I saved the password, so the pc, anytime i entered my amazon, only requested my old email address:gibanitza. And then with hitting the "continue" button, i was always able to enter my account. Until two days ago: i entered amazon, made an order, and then thought: well why not update my email address? I don t'use gibanitza anymore! I only look at tatjanagadanskiçgmail.com!! But the pc required me the old gibanitza pswd, after so much time... And i don't remember it anymore. I'm not able to enter my Amazon account anymore. I talked to an Amazon assistant who told me i'll be better consult you on gmail assistance, and see if it is possible to 1-ripristinate gibanitza, or maybe it will be better to 2- suppress it definitely and start on Amazon as a new client, loosing all the chronology of my previous orders and so...Can you help me? … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
3,472 satisfied customers
Ellen, I cannot access my gmail account. You folks recognize
You folks recognize my email address of robertbrown693Agmail.com but not my password. … read more
Robert H
Robert H
Senior IT Technician
Bachelor of Science
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Ellen, I need to change my email address please on paypal.
Hi Ellen, I need to change my email address please on paypal. Zeta … read more
David L
David L
Bachelor's Degree
6,531 satisfied customers
Ellen my old email does not exist any more lost in
Hi Ellen my old email does not exist any more lost in cyberspace for last 10 years i now have ***@******.*** please use this for all messages and not [email protected],com … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
2,113 satisfied customers
Ellen I cannot remember my account sign in or pass word is
hi ellen I cannot remember my account sign in or pass word is there a way we can find it … read more
Tech Expert
Tech Expert
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Apparently I do not have the current password for my Amazon
Apparently I do not have the current password ***** my Amazon (kindle) acct. I have asked for assistance but the OTP which I have been told has been sent to me was sent to my old email address which I… read more
David L
David L
Bachelor's Degree
6,531 satisfied customers
I originally signed up with a different email and now if I
I originally signed up with a different email and now if I login with the old address I cannot get a passowrd change because the od address is no longer valid. How do I access my points and get this l… read more
Josh
Josh
It Support Specialist
Associate Degree
9,282 satisfied customers
My email address is. Yesterday, July 21, 2017, I stopped
my email address is***@******.***. Yesterday, July 21, 2017, I stopped receiving email. My Yahoo account password ***** longer worked. Called att, because they wanted me to change my email password. A… read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
This afternoon I opened a second AMAZON account in error. I
This afternoon I opened a second AMAZON account in error. I attempted to access my AMAZON account using my new laptop. I entered an incorrect password, resulting in the second account. How do I now de… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
25,206 satisfied customers
I have two Facebook accounts. I deleted the one I dont use,
I have two Facebook accounts. I deleted the one I don't use, now I can't get to the one I do use and want to keep!… read more
Richard
Richard
IT Manager
IT Manager, Consultant
17,824 satisfied customers
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Jess M.

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James K.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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