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I have tried for several months to get back to my old
Hi my name is***** and I have tried for several months to get back to my old account with all my pictures and friends already set up. It keeps sending me to new acct. which I've never used. HELP!! … read more
Joseph Newman
Joseph Newman
Computer Science
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My phone was hacked I can't get back into my phone I had to
My phone was hacked I can't get back into my phone I had to get a new phone and a new number and I can't get into my Google cuz I guess my password ***** changed I don't know so I plan on getting my c… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
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Forgot my password to my google account.. well you help
Hey have forgot my password ***** my google account.. well you help recover my account … read more
UgoA
UgoA
BA/BS
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My password doesn't work for my email account. It is and may
My password *****'t work for my email account. It is***@******.*** and may be because I had a separate problem with the computer and took everything back to a previous date. I've had to change my phon… read more
Karuna Sundeep
Karuna Sundeep
Bachelor of Arts
685 satisfied customers
I can't get into my Facebook account that I've had for
Hi! I can't get into my Facebook account that I've had for years! A friend asked me last night to like his page and I clicked on a link he sent me and from there I don't know what happebes!The email o… read more
Josh
Josh
It Support Specialist
Associate Degree
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Gmail. I have a samsung galaxy j3 luna pro phone. I recently
gmail. I have a samsung galaxy j3 luna pro phone. I recently changed the password ***** my email account which is *****@hotmail.com but I am not able to pull up my email from my phone. I spoke with Tr… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
4,002 satisfied customers
I can't access my email account, but I can access just fine.
I can't access my email account***@******.***, but I can access***@******.*** just fine. Can you help me troubleshoot? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
17,823 satisfied customers
I can't recall my email password, and I know a prior
I can't recall my email password, and I know a prior password, but not when my google email account was started. I was supposed to get an email message from Google, but it never came. I've had this ac… read more
OakdaleTech
OakdaleTech
Owner
6,667 satisfied customers
I want to reset my password, my hotmail/outlook account, no,
my phone number is ***** file,(###) ###-#### when it ask me to put in the last 4 digits and i will receive a code number, but i never get one … read more
Vishnu
Vishnu
Engineer - Information Technology
Microsoft Certified Technology Specialist (MCTS)
599 satisfied customers
My Google account has been hacked. When I try to change my
My Google account has been hacked. When I try to change my password ***** email it sends code to number that doesn't belong on my account … read more
R Hefner
R Hefner
Solution Engineer
Masters of Science
109 satisfied customers
I have been waiting a very time for the recovery code for my
i have been waiting a very long time for the recovery code for my msn.com account. it had been deleted by a hacker. I followed all the rules etc. my phone app won;t work. I want the recovery code asap… read more
RobsWorld
RobsWorld
Desktop Support Engineer
579 satisfied customers
Gmail: I have changed phones and my gmail account was always
gmail: I have changed phones and my gmail account was always open, I never used the pass word, it's been so long I don't remember it it what password ***** or if it's under a old phone number. I'm stu… read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
4,002 satisfied customers
I've forgotten my gmail account password and the default
i've forgotten my gmail account password ***** the default email is obsolete. i need to reset my password. … read more
Fran
Fran
IT Consultant
Associate Degree
220 satisfied customers
My ID is an old email address and I find no way to change
My ID is an old email address and I find no way to change that. When I need to change a password ***** send the info to the old address and I never get them, so they are useless to me. This is the fir… read more
Kris R
Kris R
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My phone crashed, lost my data. With my new phone, I need to
My phone crashed, lost my data. With my new phone, I need to re-install Instagram. I cannot remember my user name and password ***** Google. I think I am close, but keep getting "not recognized" email… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
2,113 satisfied customers
I know what my password was but it wont accept. I tried the
I know what my password ***** but it wont accept. I tried the password ***** and I was suppose to receive a code to my other email account but I never did receive it. … read more
Michael Quiles
Michael Quiles
Masters of Science in Managing Information Technology
13 satisfied customers
I've had the same password forever, the last 2 days it keeps
I've had the same password ***** the last 2 days it keeps telling me it's the wrong password. So they said to use somebody else's e-mail so they could give me a code? I got the code but I don't have a… read more
Josh
Josh
It Support Specialist
Associate Degree
9,274 satisfied customers
I have a gmail account from back around 1998 and computer
I have a gmail account from back around 1998 and computer was just upgraded at Best Buy. So its like the gmail software was also updated so now it wants a 2 step verification so I can get logged back … read more
Richard
Richard
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IT Manager, Consultant
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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