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I purchased a Turbo tax 2019 Standard Online Edition from
I purchased a Turbo tax 2019 Standard Online Edition from Costco and trying to activate it. Can you send me the instructions? I never encounter such trouble before with Turbo tax. My email is***@*****… read more
Your Solution
Your Solution
Software Developer and Project Manager
Master in Science
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Ive been a turbo tax customer for many years and trying to
Ive been a turbo tax customer for many years and trying to do my taxes through your product again but when i sign in, i don't get a call of text back to enter the confirmation code needed to get start… read more
Ricky - Expert Tech
Ricky - Expert Tech
Bachelor's Degree
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I have heard from friends that my email account no longer
I have heard from friends that my email account no longer exists even though I received emails as late as February 9, 2020. Can you help me get it reinstated ASAP. The account I have had for more than… read more
James K.
James K.
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4,330 satisfied customers
I want to access my Turbo Tax account so I can download
I want to access my Turbo Tax account so I can download Missouri state income tax form but I have forgotten my password. I have tried repeatedly to get Turbo Tax to send me a link to get an updated pa… read more
technicalcat
technicalcat
Computer Science
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I am trying to connect with Turbo Tax to get started on my
HI, I am trying to connect with Turbo Tax to get started on my tax return. It accepts my email address, not my password. I was texted a code, entered it, and then entered a password. I even tried sign… read more
Ricky - Expert Tech
Ricky - Expert Tech
Bachelor's Degree
4,160 satisfied customers
I ordered a Legacy box 20 piece Closet Legacy Box on July
I ordered a Legacy box 20 piece Closet Legacy Box on July 22, I did not receive an email with a code number for me to place an order with legacy box. I did receive on my Am. Ex. bill a charge for $224.99 on July 22, 2019. Can you send me and email to***@******.*** showing my payment and code # from Groupon? Robin … read more
Wes
Wes
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Bachelor's Degree
918 satisfied customers
Wish to change my email address. Doylejanice*** Lap top and
none I just want to change my email address from***@******.*** to***@******.*** … read more
projectx2501-PHD-DBA
projectx2501-PHD-DBA
Chief Informations Officer
Doctoral Degree
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It is not my e mail sorry, My 2016 taxes on my turbo page
My 2016 taxes on my turbo page only show my return I got last year not my adjusted income and I don't know how to find it out Can you help me … read more
Don Williams
Don Williams
BS
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Tell me the date I did my taxes for 2016. Gmail. Web browser
None. Tell m,e what to do. Health insurance wants to see our tax return with our names and the date. Since we do turbo tax, we do not sign our copy of the return. In need to know the date that I did our taxes on turbotax. Maybe I will just pull up my return from last 2016. … read more
Kris R
Kris R
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Can i change from vista to windows 10. Yahoo. Web browser. I
I am trying to install turbo tax 2017 and it is telling me my operating system doesn't support it. … read more
ChrisC
ChrisC
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Associate Degree
1,804 satisfied customers
My computer crashed in 2017 and I lost all my turbo tax
My computer crashed in 2017 and I lost all my turbo tax individual files. However, when I open up Turbo tax 2016 Home and office I see all of my individual and business (1120S) files available to tran… read more
Martin
Martin
Network Engineering Diploma
1,817 satisfied customers
How do I confirm that my tax return was filed ?? L Browsky,
how do I confirm that my tax return was filed ?? JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: Richard L Browsky JA: How do you access your email most often? On a phone or ta… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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I was told by Buckeye Partners, L.P. to contact turbotax
I was told by Buckeye Partners, L.P. to contact turbotax directly to get information on tax return Schedule K-1 Box 20 Z. Can you help me? Peggy Olson … read more
Max
Max
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Several weeks ago I started to prepare my 2016 taxes with
Several weeks ago I started to prepare my 2016 taxes with Tax Act. I have used this program for about 4 or 5 year. I was ready (after about 5 hours of work) to review my work with my husband. I like t… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
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I messed up my taxes for 2016 can u stop it so i can make
i messed up my taxes for 2016 can u stop it so i can make correction … read more
Robert M.
Robert M.
Bachelor's Degree
3,668 satisfied customers
I think I made a mistake and somehow got the wrong return. I
I think I made a mistake and somehow got the wrong return. I wanted the Turbo Tax 2016 Deluxe download but got the Turbo Tax Deluxe 2015 by mistake----can you help me out of this mess. Eldon Halverson… read more
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Bruce Wilner
Master of Engineering
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Oh, Can't get into my yahoo email. Forgot my password and I
Oh, Hi Can't get into my yahoo email. Forgot my password ***** I no longer have the phone number that yahoo has for me. … read more
Miro
Miro
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Bachelor's Degree
781 satisfied customers
I went on ask question at turbo tax, then I got 1000's of
I went on ask question at turbo tax, then I got 1000's of there emails. I tried deleting my email account to stop this problem but now it says my id or password ***** ***** Can you help me I can't get… read more
GeekGal
GeekGal
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Bachelors Degree
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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