How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rafi Your Own Question
Rafi, IT Engineer
Category: Email
Satisfied Customers: 3706
Experience:  IT Manager
Type Your Email Question Here...
Rafi is online now
A new question is answered every 9 seconds

I have just been talking to a Shaw employee but it seems I

This answer was rated:

I have just been talking to a Shaw employee but it seems I still have a problem signing in, and seems I have entered incorrect password.
JA: Just to clarify, what device or product are you trying to access?
Customer: I am trying to access my email on my iPad.
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: The security question I answered correctly, and I know my phone number.
JA: Are you logged into your email account on any other devices?
Customer: I am making attempt to log onto email account.
JA: Anything else you want the Email Expert to know before I connect you?
Customer: No, all I am attempting to do is to log on to my Shaw cable emails.

Hello! Welcome to JustAnswer, an independent paid Question & Answer web portal. My name is Rafi. I am happy to be assisting you today. Please note Secure Remote Assistance are auto-generated and communication through chat is fine with me. I am sorry to hear that you are having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly. May I know what troubleshooting have you done?

Rafi and 9 other Email Specialists are ready to help you
Customer: replied 12 days ago.
Securely connect

Thanks join this link

Customer: replied 12 days ago.
Thanks for accepting my offer,

Sure thing